Service Representative Phlebotomy Technician

GINO JENNINGS

Haverford, PA ***** 267-***-**** ****.*****@*****.***

Professional Summary

Hardworking Phlebotomy technician bringing 2-3 years of expertise in microbiology, chemistry and hematology testing needs. Skilled multitasker with excellent communication and problem-solving skills. Proven history of maintaining equipment and lab areas in alignment with regulatory guidelines.

Skills

Cell Counts and Differentials

Results Analysis

File Organization and Maintenance

Experimental Procedures

HIPPA Compliances

EPIC Training

Team Building

Sterilizing Techniques

Work History

Clinical Lab Assistant 08/2022 to 11/2022

Childrens Hospital Of Philadelphia – Philadelphia, PA Set up, maintained and verified sterility of lab equipment and tools. Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.

Analyzed experiment and test results to validate adherence to standards and specifications. Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.

Phlebotomist 11/2021 to 02/2022

LabCorp – Philadelphia Pa

Completed proper sanitation and cleaning of equipment and work areas between patients. Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.

Used personal protective equipment correctly to protect coworkers and patients. Stocked phlebotomy cart or carrier with appropriate supplies. Phlebotomist 10/2020 to 09/2021

Penn Medicine – Philadelphia, PA

Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.

Completed proper sanitation and cleaning of equipment and work areas between patients. Stocked phlebotomy cart or carrier with appropriate supplies. Used personal protective equipment correctly to protect coworkers and patients. Tracked collected specimens by initialing, dating and noting times of collection. Patient Service Representative 05/2018 to 10/2019

Jefferson Hospital And University – Philadelphia, PA Assisted patients in filling out check-in and payment paperwork. Took copayments and compiled daily financial records. Used EPIC to schedule appointments.

Worked with patients to ascertain issues and make referrals to appropriate specialists. Balanced deposits and credit card payments each day. Checked daily doctor schedules and verified insurances. Customer Service Representative 08/2015 to 01/2017 H&M Hennes & Mauritz – Upper Darby, PA

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Answered customer telephone calls promptly to avoid on-hold wait times. Answered constant flow of customer calls with minimal wait times. Offered advice and assistance to customers, paying attention to special needs or wants. Education

No Degree: Phlebotomy 08/2019

Becksford Health Services - Philadelphia, PA

High School Diploma 06/2013

Upper Darby High School - Drexel Hill, PA

Certifications

BLS Certification, National CPR Foundation - 6/1/2022

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