VIKASH KUMAR

EMAIL : adtwou@r.postjobfree.com

+919*********

OBJECTIVE:To work in a challenging environment where my educational knowledge and practical experiencecan be improved to optimum so as to achieve my potential and work towards the common interest interest of the establishment. Seeking assignments with a reputed organization.

Within India And Overseas.

SYNOPSIS

Expertise in handling F&B operations and training.

Proven track record of developing, service standards and operational policies.

Excellent written, communication, inter personal and problem solving skills with the ability to work in multi-cultural environment. AREAS OF EXPERTISE

Operations

Developing and implementing procedures, control systems for maintaining hygiene and quality standards.

Responsible for making table reservations and coordinating with guests for resolving their concerns/ needs.

Co-ordinate with team members for upkeep of service standards and up selling in profit manner.

Client Relationship Management

Ensuring high quality services, resulting in customer delight and optimum resource utilization for maximum service quality.

Ensuring maximum customer satisfaction for regular guests and closely interacting with potential clients & understand their requirements and customizing the product and services accordingly.

PROFESSIONAL EXPIERIENCE:

Working as a Restaurant Manager in Cloud Kitchen Restaurant DESI BIDESI,Jamshedpur, Jharkhand (India) from 1st September 2021 Till date.

Worked as a Assistant Restaurant Manager in Armed Forces Officer Club & Hotel

(ABU DHABI) UAE from 1st October 2016 till 22nd February 2020.

Worked as a Head Waiter with Kempinski Spa Resort, Seychelles since April 2015 till August 2016.

Worked with Saint Anne Resort & Spa Seychelles (Beachcomber property Mauritius) as a Head waiter since October 2013 till March 2015.

Worked with Saint Anne Resort & Spa Seychelles (Beachcomber property Mauritius) as a waiter since April 2011 till September 2013.

Worked with Country Inns & Suites By Carlson as a pre opening team from November 2008 till March 2011 in Ahmadabad (India). JOB RESPONSIBILITY

Fully Responsible for Restaurant operation.

Responsible for employee’s service, Products, facilities, sales and cost.

Ensure cost control, Hygiene, Sanitation & Safety, Guest satisfaction.

Identity and take all opportunities to enhance the quality of service.

Staffing and scheduling to ensure proper coverage in Restaurant.

Maintain Par-stock of Equipment, linen and food and beverage. INTERNSHIP:

22 weeks industrial training in Hotel Clarks Amar, JAIPUR (INDIA). 214 rooms with 3 restaurant,1bar with open sky, 4 banquet hall, 2 open lounge party, with 24 hours room service.

15days Haj flight kitchen catering in Jaipur

IT SKILL

M.S office (Excel, Word & Outlook)

MICROS, OPERA & IDS.

PROFESSIONAL QUALIFICATION

Bachelor degree from Punjab Technical University, Jalandhar in Hotel Management & Scatering Technology with Tourism in 2008.

PERSONAL DETAILS :

Father Name: Late Avani Kant Dubey.

Mother Name: Smt. Suman Dubey.

Date of Birth: 03rd August 1986

Languages Known: English, Hindi & Bengali

Present Address: Sarswat Bhawan, Court Road, B.Deoghar . Jharkhand (INDIA) Nationality: Indian

Marital Status: Married

Passport Number: S0807721

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