PROFESSIONAL

SUMMARY

SKILLS

WORK HISTORY

KARLA IBARRA

■ Brownsville, Texas 78520 ■ 956-***-**** ■ adtwm8@r.postjobfree.com ■ Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Customer-oriented General Manager with Number years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Able to flip restaurants into operating with

great numbers

•

• Provide Food Cost Control

• Great staffing retention.

• Able to create great dishes and menus.

• CERTIFICATIONS

• Policy Development and Enforcement

• Program Optimization

• Sales Promotion

• Focus and Follow-Through

• Problem Anticipation and Resolution

• Administrative Management

• Records Organization and Management

• Sales Tracking

• Supplier Monitoring

• Mathematical Calculation and Reasoning

• Business Leadership

• Originality and Creativity

• Hiring and Onboarding

• Management Training

• Human Resources Oversight

• Financial Statement Review

• Program Development

• P&L Responsibility

• Cross-Functional Team Management

• Government Rules and Regulations

• Performance Improvement

• Aloha POS

• Operational Efficiency and Safety

• Supervision and Training

• Sales Team Development

• Removing Damaged Materials

• Maximizing Profitability

• Lead Generation Management

• Profit and Loss Control

• Motivational Leadership

• Malfunction Troubleshooting

• Managing Laborers

• Facility Renovation

• Cash Register Operations

• Administering Payroll

• Upscale Dining

• Increasing Occupancy

• Food Safety and Quality

• Interviewing and Prescreening

• Restaurant Operations Management

• Money Handling

• Business Forecasting

• Payroll Administration and Timekeeping

• Word Processing

• Inventory Tracking and Management

• Recognition Programs

• POS Terminal Operations

• Business Growth Initiatives

• Customer Relations

• Logistics

GENERAL MANAGER 01/2021 to 09/2022

EDUCATION

CERTIFICATIONS

The Meatball Cafe, South Padre

Oversee Management & daily operations of the restaurant to operate smoothly by meeting costs and quality control

•

Take the restaurant and staff on a training route to ensure and meet customers expectations when they visit and go home with a wonderful experience to guarantee repeated clintelle, from Service to Dinner and Dessert.

•

GENERAL MANAGER 06/2017 to 12/2020

Longboard Bar & Grill, S.P.I, TX

• Moved within same Company)

Managed a 90 staff size in a Live Music Venue at one of the busiest locations of South Padre Island

•

Designing Menus into cost and assuring the restaurant bar would function into code while also having fun with staff, customers and meeting new bands and styles.

•

FOOD & BEVERAGE MANAGER 04/2014 to 01/2017

Schlitterbahn, S.P.I, TX

In charge of 5 Revenue centers at the Beach Resort area where I was able to thrive with all our catering events, and full summer seasons and come up to be number one in between the other Schlitterbahns

•

• Revenue, Labor cost, Food costs and profits

Maintained all training current with staff and our management team in order to work under all company safety procedures.

•

Food Service Manager Certification : Law and Legal Studies San Antonio College - San Antonio, TX

Studied the basics of Business

Legal Studies, 2009

UTB/TSC - Brownsville, TX

-TABC Certified -SERVSAFE Certified

Contact this candidate