Data Analyst Entry

DOMINIQUE STEPTOE

****************@*****.*** 346-***-**** Houston, TX

Summary

Ambitious, Team-Oriented, self-starting Data Analyst with 7+ years of experience in data analytics involving stakeholder communication to solve complex problems in a fast-paced environment. Equipped with various tools such as SQL, Power BI, Alteryx, and Microsoft Office, Python, & Teradata. to provide solutions in a clear, concise, and effective manner.

Skills

5+ Years of Agile Development Environment

2+ Years of working Python scripting.

Proficiency with relational databases (Snowflake/ Oracle/ SQL Server)

Excellent oral and written communication skills.

Strong attention to detail to ensure accuracy to provide validation of results.

Effective interpersonal and problem-solving skills.

Strong decision making and problem-solving skills.

7+ Years of SQL

4+ years of working with Tableau and Power BI creating visualizations Experience using Atlassian Jira and Confluence.

Strong customer service skills, accurate and logical problem solving, and communication skills, plus the ability to excel in a team.

Knowledge of the ETL process

Strong writing, critical thinking, and verbal communication skills.

Experience

Nike Portland, OR

Data Analyst

01/2022 - 11/2022

Ability to solve program issues where analysis of situations or data requires an evaluation of variable factors and develops a repeatable solution.

Ability to write complex queries, stored procedures, and ETL processes for reporting, auditing, and cleansing.

Experience with data visualization software.

Experience running queries against data in Snowflake using SQL.

Maintained or updated business intelligence tools, databases or dashboards.

Utilized data analysis to monitor process efficiencies and identify data integrity exceptions.

Responsible for ensuring data accuracy and data availability in all monitoring, ticketing and analysis tools and systems

Advanced Microsoft Office (Excel, Word, and PowerPoint)

Solid understanding of statistical analysis interpretation

Worked to gather customer requirements, clarify specifications and translate into product backlog.

Implemented Scrum-based Agile software development for analyzing, designing and developing applications.

AON Chicago, IL

Data Analyst

03/2020 - 01/2022

Worked with internal teams to understand business needs and changing strategies.

Ability to query and update data using basic SQL skills using MySQL, Snowflake, and SQL Server.

Strong troubleshooting skills of complex technical issues involving multiple technologies.

Strong customer service skills, accurate and logical problem solving, and communication skills, plus the ability to excel in a team environment is essential

Utilized data analysis to monitor process efficiencies and identify data integrity exceptions.

Participated in quality assurance and continuous improvement studies, documenting standard operating procedures and policies and recommending adjustments to streamline workflow.

Improved processes and procedures to achieve key performance metrics.

SURGE Chicago, IL

Healthcare Data Analyst

05/2018 - 02/2020

Lead data validation tests to ensure quality of measurement

Work with large data sets, primarily in SQL, Powerbase, and Tableau

Perform statistical analysis that supports Collection related initiatives

Design and maintain queries and reports to monitor and analyze strategy and portfolio performance.

Communicate business results to management and internal business partners

Design and develop data tables that support collection strategies and scorecard modeling activities

Partner with Risk, Operations, and Technology departments to assure that business requirements and procedures are correct, clearly documented and properly implemented

Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

DB Schenker Chicago, IL

Data Analyst

06/2016 - 12/2018

Create visualizations that provide business insights for our global customers

Utilized SQL to mine data

Responsible for translating business data needs into creative visualizations

Responsible for performance tuning specific to Tableau

Work with business owners to develop and define key business questions and to build specifications for the data sets that answer those questions.

Responsible for requirements gathering, design, deployment, and ongoing enhancements request

Build prototypes for demonstration and illustration purposes for peer groups, business partners, or senior leaders

Support peers and stakeholders as a Subject Matter Expert (SME) through troubleshooting, analysis of results

Worked with internal teams to understand business needs and changing strategies.

Education and Training

Western Governors University Salt Lake City, UT

Bachelor of Science in Data Management Technology

Southern New Hampshire University Hooksett, NH

Bachelor of Science in Psychology - Mental Health

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