RANDY

MOSES

*** ********* *******

Elmont NY ***03

adtwf8@r.postjobfree.com

[917] 714-7911

Skills Summary

Customer Service, Teaching, Mentoring, Supervising, Proficient in Microsoft Word, Powerpoint and Workflow Management

Education

Bachelor of Science- SUNY, College at Old Westbury

Major – Finance Degree- December 1990. Minor - Psychology

Experience

Social Security Administration

Lead Debt Specialist [June 2008 – December 2021]

As the Lead Debt Specialist in the Debt Management Unit, my responsibilities include consultation and coordination with the Unit Chief to assign cases to the Debt Specialists and provide workflow analysis based on those assignments. I review trends and identify any problematic situations, then take action to implement corrective actions. I teach the Debt Specialist and Debtor Contact Representative Course as well as Mentor the students after the formal training course. I conduct and facilitate Staff meetings and act as a liaison between Management and Staff. I also conduct Random Sample reviews of the Unit’s work product.

Social Security Administration

Debt Specialist [May 2003 – March - 2008]

As a Debt Specialist in the Debt Management Unit, my responsibilities included making liability determinations for Social Security and Supplemental Security Income overpayments. I also effectuated adjustments by way of Partial Recovery from current benefits, Compromised Settlements, Tax Refund Withholding, Wage Garnishments or Administrative Offsets. I also processed Chapter 7 and Chapter 13 Bankruptcies as well as Civil Monetary Penalties.

Social Security Administration

Benefit Authorizer [June 1991 – May - 2003]

As a Benefit Authorizer in the Payment Module my responsibilities included examining and evaluating material in the Social Security Retirement and Disability folders, as well as incoming correspondence in order to determine the necessary actions to be taken. If necessary, initiate further development via telephone contact or SSA systems to ascertain facts and obtain proofs. After the review, I would prepare documents to either suspend, adjust, or terminate benefits. Then notify the Beneficiary of the actions that were taken on their behalf. Mentored Benefit authorizer Trainees and provided progress reports for Management review. Provided customer service by answering questions, making appointments, and updating records for the general public on the Toll-Free 800 service provided by the Social Security Administration.

CNET Card Acceptance Services

Associate Accountant [October 1988 – June 1991]

As an Associate Accountant I had full accounting charge of the New York Portfolio. My responsibilities included the preparation and interpretation of the Automated Clearing House [ACH] Proof and Verification [P&V], Incoming/Outgoing Ledger and Branch Control Sheets.

Performed Daily Account ledger maintenance and Management Information Systems Reporting. Prepared Net Settlements and initiated forecasts to fund various accounts. Implemented Quality Control Procedures.

Awards and Acknowledgements

Social Security Commissioner’s Citation – September 2008

St David’s Episcopal Church – Rector Search Committee 2020 – 2021

Vestry Board Member 2017 – 2019

Youth Group Mentor 2016 - 2021

Contact this candidate