DeAndra

Johnson

DeAndra Johnson

P.O. Box ******

Merced Ca. 95348

415-***-**** 510-***-****

adtweg@r.postjobfree.com

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Skills

● Empathetic

● Problem Solving

● The ability to delegate

● Conscientious /Adaptable

● Patient/Consumer-Focused

● Time Management

● Strong communicator/Advocate

● Aseptic/Cleaning Techniques

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Experience

State of California / Home Health Provider

01/2013- PRESENT, Oakland, CA

● Responsible for primary care, case management, and Medication management

● Utilizes skills and resources fit for various medical conditions including Parkinson’s, Dementia, Diabetes, Cancer, Alzheimer's and Paget's Disease

● Changed bed linens and collected soil linens for cleaning

● Assists with Patient /Client transfers and ambulatory care

● Maintains accurate documentation of patient care, condition(s) progress and concerns

● Using proper Aseptic techniques

Wine.com/ Call Center Representative

01/2012-02/2018, San Francisco, California

● Process customer account requests.Informing customers of company's policy, state laws,regulations.

● The ability to work in a high call volume environment while multi-tasking to meet required deadlines.

● Achieved high customer satisfaction for service to new account holders and Corporate accounts.

● Collaborated with shipping carriers,department

coordinators,clients to ensure the delivery of efficient, high-quality service.

Acceptance Phase / Intake Coordinator

04/2009-09/2012 Hayward, California

● Performed clerical duties, such as word processing, data entry, answering phones and filing.

● Obtained information about client’s dietary needs, substance use, allergies and complaints

● Responded appropriately to the physical, emotional and developmental needs of clients.

● Scheduled and accompanied clients to medical appointments. Kaiser Permanente / Environmental Service Aide/Care Partner 05/2002- 05/2003 San Francisco, California

● Maintained environmental and infection control standards within established policies and procedures of the hospital.

● Responsible for performing the various cleaning/sanitizing tasks to maintain patient rooms(L&D, O.R., E.R.) outside clinics and other assigned areas of the hospital.

● Assisted patients into and out of bed, automobile and wheelchair ㅡ

Education

CCSF

Laney College

Public Health/ Ethics Studies

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Awards

● Mental First Aid Certification

● BLS/ CPR First Aid Certification

● Home Health Provider Certification

● Peer Support Specialist Certification

● Completion of Alameda County W.R.AP.

● Completion of Alameda County Growing Through (Crisis)

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