Duncan Tiemeyer

832-***-****, adtwe3@r.postjobfree.com

EDUCATION:

Bachelor of Arts in Business, St. Gregory’s University, Shawnee, OK - December 2017

•Focus on Management with a GPA of 3.5

Masters in Business Administration, Western Governors University, UT,

•Focus on Management with a GPA of 4.0

Masters In clinical psychology, Divine Mercy University, —January 2022- 2024

EXPERIENCE:

Admissions Clinician Cedar Ridge Behavioral Hospital 3/15/2022- 6/15/2022

As the admissions clinician I provided telephonic and in-person risk assessment and crisis intervention, initial contact with referral sources and potential patients, coordinates the referral and intake process, determines appropriate level of care, facilitates the admission process and maintains communication with referral sources, families, patients and unit staff.

Relationship Manager Heartland Payment Systems Oklahoma City, ok 5/15/2021- 3/15/2022

Refine processes around onboarding and day-to-day operations of the team – research approach, call scripts, email templates, prospect qualification. Develop and track key success metrics. Communicate status, progress, and KPIs to the management team. Partner with Sales Leadership to develop creative ways to drive motivation and success among the team. Work across Sales, Marketing, Channel, and Customer Success teams to help ensure a smooth start- to-finish sales process. Collaborate with Marketing department to develop inbound lead handling process.

SALESPERSON Firestone Complete Auto Care Oklahoma City, OK 4/15/2021-5/15/2021

This is the front line of seals and involves building customer satisfaction & loyalty The merchandising, advertising, and promotion of products and services Energetic responsiveness to every customer, on the phone and in the store Desire to succeed in a retail environment Motivated sales individual As needed, helps to unload merchandise shipments, changes and balances tires in the service department (after appropriate training), constructs store displays and performs other duties that are necessary to meet customer relationship requirements Other duties as assigned.

Logistics Coordinator Loves travel stops Oklahoma City, OK 10/13/2020-4/15/2021

Working the night shift meant working 10:15pm to 7am. During this my job was to troubleshoot logistics, minatory management supply chain problems providing solutions resolution. Forecast truck stop fuel demand using inventory replenishment/dispatch software (TelaPoint), ensuring Love s locations maintain healthy fuel inventory levels at the cheapest price possible. Provide quality customer service to stores and drivers. Communicate effectively with internal and external customers. Meet departmental standards regarding phone metrics, such as Average Handle Time and Efficiency. Other duties assigned as needed. Covid-19 regulations.

Waterfront Director Camp Our Lady of Guadalupe Luther, OK 2019-2020

Summer position. Maintained and managed a safe water environment for children of all ages. Scheduled and managed lifeguards on a daily basis. Trained and practiced skills with all Lifeguards. Interacted and socialized with the campers while constantly setting a positive example. This position also included training groups of lifeguards in their CPR First aid and lifeguard certification.

Pool Manager YMCA The Woodlands, TX 2016 - 2017

Supervised the part-time pool operations staff. Maintained analyzes and submitted pertinent records in respect to patron!s admissions, revenue, sanitary water conditions, water back washing, accidents, rescues and assists, and first aid. Developed and maintained ongoing in- service training for Lifeguards and Swim Instructors. Developed, promoted and supervised the aquatics program to meet the needs of the community. Planned, directed and supervised the staff and the volunteers in the instruction swimming programs, including competitive and special events. . Interacted and socialized with the campers while constantly setting a positive example. This position also included leading groups of about 30 in our bi weekly iservices.

Pastoral Associate Intern Christ The King Parish, OK 8/2019-9/2020 Worked closely with the Pastor of parish in all church activities, including the private school. Assisted in the daily operations of the parish, involving budgeting, maintenance, scheduling, marketing, fundraising, and educating. Gave talks to various committees and groups, led the initiation program into the church, co-coordinated youth program including Confirmation preparations. Led the Server Program from teaching to live instruction during Mass. Organized parish level response to the diocese Covid-19 response issues. Originated and led all technical upgrades allowing for live streaming of several of the weekend Masses and the daily Mass. Created, organized and developed The CTK Morning Show, (A 45 minute live streamed show that aired three days a week). This kept the conversation alive and the connection strong with the parish priest and all members of the community during the Covid19 lockdown. Wrote, developed and filmed videos guiding parishioners for the reopening of Mass while staying compliant to the state and diocesan requirements of social distancing in response to the new and constantly changing Covid-19 regulations. This position also included leading groups kids, and adults in bible studies and faith groups.

Resident Assistant St. Gregory!s University Shawnee, OK 2016 -2017

Managed residences halls, hosted events and kept bulletin boards up to date. Helped in training residence, in how to handle and manger manage emergencies. Doing routine check ins on the residences.

Lead Life Guard YMCA The Woodlands, TX 2015 – 2016

Provided leadership in maintaining safe swimming conditions in the pool, deck, and surrounding areas. Created a safe and positive atmosphere that promoted member safety and engagement, youth development and healthy living in accordance with YMCA policies and procedures. Supervised and executed all duties of Life Guards. While in this role I also held a number of other aquatic related leadership jobs. Such as swim coach, swim instructor, Head swim coach.

COMMUNITY WORK

Student Government President St. Gregory!s University 2016-2017 Managed other clubs, and all officers of SGA. Conducted meetings, facilitated any events and allocated money to whatever club needed fund.,Spear headed fundraiser for staff, raising and distributing $15,000 in 6-week time frame.

LifeTeen Core Team Member 2014 - 2017 St. Anthony of Padua Catholic Church

Journey yearly with a small group of about 15 teens as a catechist, role model, and small group facilitator. Includes weekly Life Nights, annual retreat, and various relational ministry activities.

Confirmation Teacher 2014-2017 St. Anthony of Padua Catholic Church

Lead a class of 15-20 students preparing for Sacrament of Confirmation. Include weekly Confirmation classes, annual retreat, service projects, and various relational ministry activities.

SKILLS

Profit in:

telle point software. Strong leadership. knowledge in Microsoft office,

Word, Excel, Outlook,

knowledge in apple’s Office apps. Knowledge in Video editing and producing.

Salesforce.

5812 NORMAN RD, OKLAHOMA CITY OK 73122 UNITED STATES (123-***-**** adtwe3@r.postjobfree.com

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