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Service Representative Customer Support

Location:
Detroit, MI
Posted:
December 06, 2022

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Resume:

Goal-oriented and seeking a full-time position within a dynamic environment that offers me the opportunity to learn and develop in my career. Proven experience developing consumer-focused websites using HTML, CSS, PHP and JavaScript. Designed and developed web applications across multiple APIs, third-party integrations and database. Graduated Wayne State University with a major in English and a minor in creative writing. My ideal position is one where I can contribute to a collaborative work environment, utilize my creativity, eye for detail, problem solving, and communication skills. Professional

Experience

Photographer FreelanceOctober 2020 - August 2021

Web Design FreelanceApril 2021 - August 2021

Customer Service Representative Whole FoodsJuly 2017 - October 2020 Seasonal Receptionist Oakmont Senior Living RochesterFebruary 2017 - September 2017 Education Bachelor of Arts in English Wayne State University at Detroit, MI September 2017 - December 2021 Minor in Creative Writing

Key Skills

HANNAH MARSHALL

Graphic Design and Communications

adtwd8@r.postjobfree.com

248-***-****

Composed and framed each shot, applying the technical aspects of light, film, filters, and camera settings Edited photos using Adobe Photoshop and Lightroom

Produced high-quality images for various print and digital projects Designed backdrops, selected props, and lighting for each photoshoot Directed the model's photoshoot

Coordinated online advertising for new clients

Analyzed customer needs to determine technical requirements Developed web site maps, application models, image templates, or page templates that meet project goals, user needs, or industry standards

Wrote, designed, or edited web page content, and also directed others producing content Conferred with management or development teams to prioritize needs, resolve conflicts, develop content criteria, or choose appropriate solutions

Handled problem resolution during testing or from customer feedback, in a timely manner Provided primary customer support to internal and external customers Answered customer phone calls promptly to avoid on-hold wait times Ensured appropriate changes were made for customer resolution Assisted with the sales launch of new services or products Provided information to customers regarding product selection to help them make an informed decision Worked as a productive and polite receptionist, handling all phone calls and initial meetings with patients and families Greeted patients and provided them with information and assistance. MS Office

Mac OS & Windows

Digital Photography

Adobe Photoshop

Interpersonal and Written Communication



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