Outreach Worker Case Manager
Resume:
Julionne Dubois
Outreach Worker, Case Manager - QMHA I
Klamath Falls, OR 97601
adtwam@r.postjobfree.com
To have a career in building community, offering hope and purpose to the vulnerable population within our community and help make Klamath County a better place to live for individuals experiencing poverty.
Work Experience
Outreach Worker
Klamath Basin Behavioral Health - Klamath Falls, OR September 2021 to September 2022
Provided outreach and assistance to individuals coming into Link Access Center for Sobering Services, Counseling Services, and emergency services. Assisted individuals with obtaining items such as photo id, and birth certificates to eliminate housing barriers. Provided outreach assistance in finding appropriate housing for homeless individuals. Provided case management and skills training to KBBH clients. Completed intakes and assessments with new clients. Worked as a sobering tech and a hold tech as needed.
Outreach Worker
Klamath Basin Behavioral Health - Klamath Falls, OR December 2020 to September 2021
Provide outreach and assistance to individuals and families in need affected by Covid and/or other disasters in Klamath County. Provided services through referrals from community partners and individual call/walk ins.
Case Manager
Community Action Partnership - Klamath Falls, OR
July 2019 to October 2020
Provide direct services and case management to eligible veteran households. Responsible for determining eligibility for SSVF, completing pre-screenings, and intake assessments. Maintain confidential paper files and computer database for reporting. Develop and implement a defined and goal-oriented individual service plan. Build and maintain positive working relationships with community partners including landlords, business owners, and hotels. Utilize community and VA resources to meet client needs with the ultimate goal of providing stabilized permanent housing. Work individually and as part of a team to ensure the very best possible outcomes for each participant and the program. Homeless Prevention Case Manager
Klamath and Lake Community Action Services - Klamath Falls, OR February 2016 to September 2018
Managed state and federally funded homeless program working with vulnerable populations including: people with disabilities, seniors, victims of domestic violence, young adults, and veterans. Providing assistance with housing location, stabilization and retention. Helped build a homeless prevention team to assess, evaluate and assist the growing homeless population, and community needs.
Education
None in Abnormal and Applied Psychology
Klamath Community College - Klamath Falls, OR
November 2004 to February 2006
General
Henley High School - Klamath Falls, OR
September 1996 to June 2000
Skills
• Team Player (10+ years)
• Counseling
• Microsoft Office
• Management
• Mental Health
• Documentation
• problem solving
• Documentation review
• Customer service
• Crisis Intervention
• Intake Experience
• Motivational Interviewing
• Social Work
• Medication Administration
• Case management (10+ years)
• Communication skills
Certifications and Licenses
Family Development Specialist Certification
September 2016 to Present
Housing Quality Standards Specialist
April 2016 to Present
QMHA
Qualified Mental Health Professional Certified
Assessments
Home Health Aide Skills — Highly Proficient
October 2020
Providing care to patients in a home setting.
Full results: Highly Proficient
Emotional Competence — Proficient
October 2020
Managing one's own emotions and understanding those of others Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Professional Skills: Reliable, Dependable, Team Leader, Team Player, Innovative, Independent, Compassionate, Crisis Intervention, Perseverant, Program Development, Grant Management, Case Management, Critical Thinking, Communication and Advocacy.
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