QA Engineer

RAMYA SARAVANAN

Louisville, Kentucky, USA

+502-***-****, ************@*****.***

Summary

Software Quality Assurance Engineer with Bachelor of Mathematics from the University of Madras. Possess comprehensive QA technical expertise, problem solving skills, attention to details and best practices.

• Experience of 5 years in Web Automation Testing (UI/API) & Manual Testing

• Experience of 2 years as Customer Support Representative & Process Champion. Key Skills Self-Rating

UI Automation : Selenium

API Testing : Postman, Swagger

Manual Testing : Web & Windows App

Project Management : Azure Devops, Bugzilla. Programming Languages : C#, Javascript

Database : Microsoft SQL Server

Methodology : Scrum/Kanban/Waterfall

Employment History

2015 July to Aug 2020 (5 Years) : Quality Assurance Engineer ASK Technology, Chennai.

2011 Jan to Oct 2011 (9 Months) : Customer Service Associate Sundaram BNP Paribas, Chennai.

2008 May to May 2009 (1 year) : Process Champion

HDFC Standard Life Insurance Co. Ltd, Chennai.

Work Authorization & Availability

Work Authorization : GC EAD

Visa : L2

Availability : Available Immediately (Remote Preferrable) Personal Info

Date of Birth : Dec-21-1986

Sex & Marital Status : Female, Married

Hobbies/Interests : Rangoli design & Animation / Sculpture https://www.youtube.com/c/CherrypickDesigns

Projects Worked:

1. Techveel

Purpose : Academic/Technological training & placement Tools & Technology : Web Application, Azure Devops, Microsoft SQL Server, Postman, Dynatrace. Position : Quality Assurance Engineer

The Techveel is an education platform focusing on technological training & placement. It is a web application with a responsive design primarily to support large glass and medium glass. The key features are to Conduct Online Tests with digital pen, Audio based Q&A and Online coding & evaluation . Key Responsibilities

• Participated in Agile practices like Story grooming/Estimation, Sprint Planning, Daily Standup, Retro

& demo.

• Managed test cases using Azure Devops.

• Test Data setup by communicating with the required Team/Businesses stakeholders.

• Performed Manual testing covering Functional testing, Regression testing, Smoke Testing & Backout testing.

• Shared SIT status report daily via email during SIT Phase to Scrum team/ Program and Leaders.

• Designing and developing test automation scripts using Selenium C#, Xunit & POM structure.

• Daily executed Postman collection to perform regression on the Existing APIs and reported issues to dev team. Updated the existing Test cases on need basis.

• Writing SQL queries in SQL Server for data Validation.

• Promoted the code to a SIT environment by approving the Azure Devops pipeline.

• Medium Glass and large glass testing

• SIT/Production Testing Sign Off

2. Lead Management

Purpose : Lead Management portal for a Real Estate client. Position : QA Engineer

The Lead Management portal helps to manage relationships between buyers, sellers, agents, brokers, developers, and financial institutions and caters to the multiple requirements of real estate agents and real estate firms.

Roles and Responsibilities

• Create, execute, and manage Test Plan & Test cases

• Master Data Creation & Validation.

• Testing & Bugs creation

• CO-ordinating on Production Issues & Fixes.

3. Color Homes

Purpose : ERP for a Real Estate client & Construction company. Position : QA Engineer

Color Homes ERP is to cater the need of Real Estate & Construction company. Notable modules are Sales Management, Project Tracking, Communication, Team Management, Plan-Room, Document Management & Financials.

Roles and Responsibilities

• Create, execute and manage Test Plan & Test cases

• Master Data Creation & Validation.

• Testing & Bugs creation

• CO-ordinating on Production Issues & Fixes.

4. SPARK - HMS

Purpose : Hotel Management System (Windows Application) Position : System Analyst

The SPARK provides mobile POS systems, inventory management, CRM, manage employees and Payroll. Roles and Responsibilities

• Requirement Gathering.

• Master Data Creation & Validation.

• Responsive Design testing

• Test Data Creation.

• Testing & Bugs creation

• Mobile Testing

• Importing Data From Excel to SQL Server Database

• CO-ordinating on Production Issues & Fixes.

Company: BNP Paribas

Purpose : Fund Services

Position : Customer Support Associate

Roles and Responsibilities

• Attending customers fund related queries

• Scrutinizing the customer's Document correction.

• Coordinating with the Asset Management Company related to customer queries.

• Attending walk-in investors.

• Attending Non-financial transactions. (NFT)

• Completed Mutual Fund Certification from NISM (National Institute of Securities Markets). Company: HDFC Standard Life Insurance Co. Ltd

Purpose : Life Insurance.

Position : Process Champion

Roles and Responsibilities

• Maintaining the MIS of entire zonal region

• Scrutinizing and Logging in Agency Applications.

• Tracking the training and licenses for the financial consultants

• Generating the agency codes, recruitment consultants codes and project trainees codes.

• Monitoring the payouts for Recruitment Consultant and project trainees

• Resolving any issues pertaining to the Channel Development Manager,Sales Development Manager, Branch Manager and Territory Manager.

Education

College : Ethiraj College for Women The University of Madras Bachelor of Mathematics 2007 passed out with 73%

High School : Our Lady’s Higher Secondary School 2004 passed out with 80% Declaration

I hereby declare that the above written-particulars are true to the best of my knowledge and belief. Place: Louisville, USA Ramya Saravanan

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