Fork Lift Customer Support

Jerome Allison

*** ******* ******

Rossville, IL 60963

217-***-**** adtw56@r.postjobfree.com

OBJECTIVE

To obtain a position that utilizes my educational training and work experience.

EDUCATION

Southern Illinois University

Bachelor of Science in Information Systems Technologies

EXPERIENCE

Genpact through ASK staffing contract

2020-2020 February- November

•Employee Response Center tier 1 customer support

•Already trained in Storenet, HHT, and RMS, Citrix, Microsoft Teams, Worked Remotely

2017

The Pawn Stop

Assistant Manager

•Completed all electronic repairs

•Managed store as needed

2017 - 2018

Charlie Gernand Farms

2010 - 2011

Farm Helper

•Completed routine maintenance on all farming equipment

•Helped with all farming responsibilities such as planting and harvesting of crops

Serv-Pro of Champaign 1999 – 2002

Insurance Reclamation Associate

•Cleaned carpets and removed dry wall from flood damaged areas

•While on construction crew completed dry wall, electrical, and plumbing projects

•Worked with insurance companies on insurance estimates and claims

Creative Products 1991 – 1998

Maintenance Technician

•Oversaw all repairs on machines including set up, assemblies, and change overs

•Programmed all coding machines

TRAINING and CERTIFICATION

•Fork lift certified while at Creative Products

•First Responder while at Creative Products

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