Service Representative Customer
Resume:
Tiffany Burton
Atlanta, GA *****
***************@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
DialAmerica - Athens, GA
May 2022 to December 2022
Taking inbound calls for Maryland tolls and also making outbound calls for a fortune 500 company Customer Service Representative
MCI Telecommunications
May 2021 to May 2022
Answering calls at a high volume for Covid 19 . I had to help individuals schedule and vaccination are help them find the closest place near them very they could go get the vaccination are schedule an appointment for one and also answer any questions they may have about the vaccination Customer Service Representative
ARIS SOLUTIONS - Georgia
March 2017 to December 2019
Helping customers with booking trips are making changes to there booking Manger
Advance Auto Parts - Atlanta, GA
December 2013 to May 2018
Had a baby and a surgery that didn’t go well
Education
High school diploma
Decatur, GA
High school diploma
Skills
• Management
• Retail Management
• Retail Sales
• Sales
• Sales Management
• Store Management Experience
• Call center management (5 years)
• Inventory Control
• Account Management
• Customer support
• Customer service (7 years)
• Planograms (10+ years)
• Telecommunication
• Research
• Cash Handling
• Pricing
• Salesforce
• Merchandising
• Cold Calling
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