Ronald T. DeRuchie

856-***-**** adtw2j@r.postjobfree.com Sewell, NJ 08080

SUMMARY

Dedicated, results-oriented professional with 31 years of insurance industry experience. Seeking a role in insurance or reinsurance to further utilize my industry knowledge, skill and experience.

SKILLS

Estimatics

Team Building Leadership

Mentoring

Work Planning

Accountability

EXPERIENCE

Property Claims Supervisor, The Philadelphia Contributionship, June 2019-Current

Philadelphia, PA

Supervise field and in-office claim personnel

Mentor all claim personnel within the guidelines to ensure both Best Practice and Compliance

Complete quality file reviews quarterly for audit and claim personnel evaluation

Complete quality control & phone audits quarterly to ensure highest levels of customer service are being offered on a daily basis

Implement and train all personnel on Xactimate/Xactware, Xactanalysis & ClaimXperience estimating products

Authority review with personnel for all property claims within a $0 to $150,000.00 claim value and large loss adjustments

KPI review and audit of cycle time ratios, along with expense management ratios quarterly

Field Claim Representative III, The Philadelphia Contributionship, May 2010-June 2019

Philadelphia, PA

Handled first party property claims while using the Xactimate estimating platform

Inspected, negotiated and settled first party claims with public adjusters as well as attorney-represented customers to a fair and amicable resolve

Used The Philadelphia Contributionship Insurance Company Direct Repair Program for first party property losses.

Claims Analyst, The Philadelphia Contributionship, May 2008-May 2010

Philadelphia, PA

Adjusted and settled all types of first party property losses and third party liability losses on assigned claims, with emphasis on handling losses through independent adjusters

Completed all re-inspection on work completed by staff field adjusters, contractors and independent adjusters with proper case reserves

Field Claims Adjuster, State Farm, March 1996-September 2007

Bloomington, IL

Auto Claims Adjuster, State Farm, March 1992-March 1996

Bloomington, IL

EDUCATION AND TRAINING

Bachelor of Science

Marketing/Sociology, Thomas Jefferson University, Philadelphia PA May 1988

CERTIFICATIONS

Licensed State of Delaware Adjuster - Active

USA Hockey certified coach- Level 3- Active

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