R

Stacie Reese

405-***-****

adtw28@r.postjobfree.com

McLoud, OK 74851

SUMMARY

Results-driven professional seeking position as clerical, team leader, administrative assistant, etc. Focused on performance and flexible with specific needs of different assignments.

SKILLS

Customer Service through Verbal and Written Communication

Self-Motivated Work Ethic

Autonomous/Independent

Multi-tasker

Detail Oriented

Adaptable/Flexible

EXPERIENCE

Delivery Driver

Door Dash Sep 2022 to Current

Pick up orders made by Customers through Door Dash online, and deliver to their residence, employer, school, etc.

Team Lead Recruiter/HR/Clerical

Oklahoma City, OK

Hobby Lobby Stores Inc/ Feb 2014 to Sep 2022

Received inbounds calls, emails, text messages from CDL drivers interested in driving for Hobby Lobby

Recruited these candidates by giving all the information about the job and then ensuring that they met the requirements

Screened and processed their job applications using Applicant Tracking Systems, Requesting MVR & Backgrounds, and if hired, getting them scheduled for Orientation

Found Clinics near the new hire and scheduled DOT Physicals/drug screens prior to orientation

Made travel arrangements for orientation (flights, rental cars, hotels)

Conducted new hire orientation which consisted of all new hire paperwork, getting them enrolled in benefits and payroll, going through the employee handbook, assisting them with completing their I-9, W4, and other HR paperwork

Making and maintaining Driver Qualification (DQ) files for all drivers

Trained junior recruiters in interviewing, recruiting and onboarding strategies

Continuously assisted current Drivers with benefits, direct deposit changes, 401k, etc.

Maintained Excel Spreadsheet of all New Hires being processed the first contact to the scheduled orientation day, communicating it with Dispatcher, upper Management, and Safety

Many Clerical duties, as well as HR duties

Dispatcher/HR

Oklahoma City, OK

Oakes & Sons Trucking Jan 2010 to Jan 2014

Directed dispatching, routing and tracking of [Number] fleet vehicles

Monitored flow of paperwork and directed information to appropriate departments

Kept DQ files

Searched for loads for my drivers to get back home

Customer Service Representative

Oklahoma City, OK

Okie/ Aug 2004 to Jan 2010

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns

Answered customer telephone calls promptly to avoid on-hold wait times

Answered constant flow of customer calls with minimal wait times

Responded to customer requests for products, services and company information

Provided primary customer support to internal and external customers

Met customer call guidelines for service levels, handle time and productivity.

EDUCATION AND TRAINING

High School Diploma

Harrah High School May 1995

Harrah, OK

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