ROBIN PLUMADORE
Richmond, TX *****
************@*****.***
Work Experience
Office Manager
Top Notch Resurfacing - Richmond, TX
August 1997 to Present
All accounts receivables, all accounts payable, answering phones, setting appointments, ordering supplies
Education
Some college in Business Management
College of the mainland - Richmond, TX
August 1981 to June 1983
High school diploma or GED
Skills
• QuickBooks
• Office Management
• Accounts Payable
• Accounts Receivable
• Payroll
• Typing
Assessments
Customer service — Familiar
May 2022
Identifying and resolving common customer issues
Full results: Familiar
Customer focus & orientation — Proficient
June 2022
Responding to customer situations with sensitivity Full results: Proficient
Call center customer service — Completed
May 2022
Demonstrating customer service skills in a call center setting Full results: Completed
Work style: Reliability — Proficient
March 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Administrative assistant/receptionist — Completed
May 2022
Using basic scheduling and organizational skills in an office setting Full results: Completed
Spreadsheets with Microsoft Excel — Completed
June 2022
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Completed
Office manager — Completed
June 2022
Scheduling and budgeting
Full results: Completed
Bookkeeping — Proficient
June 2022
Calculating and determining the accuracy of financial data Full results: Proficient
Basic computer skills — Familiar
June 2022
Performing basic computer operations and troubleshooting common problems Full results: Familiar
Filing & organization — Familiar
June 2022
Arranging and managing information or materials using a set of rules Full results: Familiar
Typing — Completed
June 2022
Transcribing text
Full results: Completed
Management & leadership skills: Impact & influence — Highly Proficient June 2022
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Highly Proficient
Case management & social work — Proficient
June 2022
Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams
Full results: Proficient
Front desk agent (hotel) — Proficient
June 2022
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient
Legal skills — Familiar
June 2022
Supporting legal procedures, preparing documents, doing research, and collecting client information in a legal setting
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.