Help Desk Part Time

STEVEN BUSHNELL

** **** ****

Broad Brook, CT ***16

(860)712-9207Phone

***********@*****.***

EXPERIENCE

APRIL 9, 1984 – DECEMBER 31, 2021

PRESIDENT, Integrated Software Specialists, Inc

Formed Integrated Software in 1984. Worked primarily in CT but also worked in other states. Worked with many different companies both in size and business categories. Was the Value Added Reseller for Wang Labs in Connecticut.

Responsible for creating and overseeing projects concerning hardware, network design and software design. Managed as many as 8 employees. Offered help desk support to customers, the largest was for 1,100 desktops.

Retired December 31, 2021. Closing out company, expected to be completed by June, 30, 2022. Need to keep busy. Looking for either full or part time.

EDUCATION

09/1973 – 12/1976

Central Connecticut State university

Attended for 3.5 years

SKILLS

Worked as liaison to many IT vendors supplying services and integration to customer base

Designed, built, implemented and trained customer staff on these systems

Managed a technical staff of 8 employees

Familiar with ransomware abatement, removal and recovery

VENDORS, HARDWARE AND SOFTWARE

Microsoft Windows 10, Windows Server 2016 / 2019, Exchange 2016, Microsoft SQL Server 2016, Microsoft Office 2016, Sentinel One network monitor and antivirus, Black Baud Raiser’s Edge and Financial Edge, Quick Books 2021+, Installed a cellular booster network into a 510,000 square foot facility, Established a security / FOB entry / time and attendance system, Cisco network components / Cisco VPN, Dell.

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