SIMONE WAGNER
***** ***** **. ************ ** ***46
Phone: 904-***-**** / adtvuh@r.postjobfree.com
OBJECTIVE
To obtain a position with a company that will allow me to utilize my acquired management and customer service skills and provide room for advancement.
SKILLS
Cash handling / Problems Solving / Advanced clerical knowledge
Rapid 10-key/ Data entry 35wpm / Customer service
Microsoft office Suites /Critical thinking /Business office machines
Time management /Public speaking /Confidential Records Management
Team building /Business communication / Conflict management
WORK EXPERIENCE
Mrs B baked goods. 03/2016 - Currently on call
Sales associate
* Sold baked goods, fruit, and sauces
Liberty tax service. 01/2016 - 04/2016
Tax preparer
* Worked the liberty tax software
McDonald’s 05/2014- 12/2014
Crew Member Jacksonville, FL
Cleaned facility including sweep, mop, and wash dishes. Prepared breakfast food and beverages
Calculated and received money. Performed excellent customer service
Home Health Provider 06/2012-12/2013
Houston TX
Maintained home for elderly, sat with and provided them with companionship
Assisted them with financial planning, meal preparation, dietary planning and portion control.
Administered medication as prescribed by physician and medical staff.
Club 24 02/2013- 05/2013
Manager Houston TX
Promoted club events and performed waitress and cashier duties
Carol City Flea Market 01/2011- 04/2012
Sales Consultant Miami FL
Handled store currency, marketed and advertised company
Woods Family Adult Care 04/2006- 8/2010
Residential Manager Jacksonville FL
Coordinated events, managed daily activities for residents and assigned daily duties to staff members as require.
Interview prospective employees and conducted new hire training.
Solved resident and employee complaints, enrolling Providers into the Medicare Program within CMS guidelines.
Established pending files for quality review to ensure accuracy on files prior to approval.
Collaborated with constituents to problem solve issues as the arise by screening CMS Medicare
application completely.
VOLUNTEER EXPERIENCE
Compliment Your Outfits 03/2013 to 05/2013 Sales Associate Houston TX
Customer Service, cashier handling, Merchandising
United Way 01/2002- 12/2002 Office Hand Jacksonville FL
Organizing file
Light janitorial
Mail Handling
EDUCATION
Virginia College Business Administration (currently enrolled)
Jacksonville Beauty Institute Cosmetology Diploma 2006
Certification
Virginia College Business Office Specialist
Diploma 2016
References
1.Lawernce Carter Veteran/Fuel Engineer 904-***-****
2.Rudi Pierre Nurse 904-***-****
3.Shawn Hezekiah Veteran/ Merchant Seaman 347-***-****