© X G* * ***%

JANEA BONNER

*** *********** ***, *****, ********, South Carolina, 29203, US + 803-***-**** + adtvrn@r.postjobfree.com

Professional Summary

Custodial quirements of [Industry] buildings, including bathrooms, workspaces, and customer areas, are familiar with maintaining organized

inventories and handling custodial requirements,

Leadership skills that have been demonstrated to drive enterprise optimization goals and improve organizational operations.

Excellent communicator and team player looking fora position asa QA analyst with a forward-thinking company.

Proactive

Customer Solutions Specialist with over [Number] years of experience interacting with clients to ensure the best possible service delivery

0%

Working with stressed, confused, and upset people who need benefits information and supportive guidance to navigate [Type] systems is one of my

specialties.

In dealing with a variety of issues, he is meticulous esilient, and adaptable

Customer service leader whois patient and empathetic, with a strong background in conflict resolution and customer service.

Flexible team player with experience in program management, customer relationship management, dacument control and scheduling

Skills

+ Materials prparatio «Staff education and training

+ Multi phone tle + Siong verbal communication

+ Data ent «Extremely organized

+ Ms office proficiency «Creative problem solving

+ Technical suppore * Good listening skills

+ Report writing «Training development apiude

«Interpersonal and written communication + Clerical suppor

Education

High Schoo! - 2005

John Randolph Tucker High School - Henrico, VA

Work History

Custodian - September, 2022 o Present

Quality Cleaning Service LLC - Spartanburg, SC

clients.Used approved cleaning products suchas Type] and [Type]

‘on various surfaces to reduce bacterial growth and prevent virus

spread Swept, mopped, scrubbed, and vacuumed the building's

floors.

+ Used approved cleaning products suchas [Type] and [ype] o

warious surfaces to reduce bacterial growth and prevent virus spread

+ Swept, mopped, scrubbed, and vacuumed the building's floors.

+ Oversaw inventory supplies, including [Type] and [Type] products,

and submitted lst to [Job ttle] for tems that needed to be reordered

right

+ Was in charge of keeping the janitorial closets clean and organized

of epi

+ Was in char the janitorial elosets clean and oi

+ Used the proper chemical solutions and equipment to avoid damage

Customer Service Repres

20:

Teleperformance Columbia - Columbia, SC

tative - March, 2020 to Septembe

+ Kept accurate and eurent customer account data with manual form

processing and digital information updates.

*+ Kept the [Type] and [Type] areas clean, tidy, and professional in

appearance to maximize worker efficiency and promote customer

+ Answered customer calls promptly to avoid long wait times on hold

* In charge of day-to-day operations and equipment maintenance in

the [Type] deparemen

+ Completed owner paperwork and gathered all necessary information,

avio, preferred food typ

and contact information forthe own

+ Was responsible for processing up to [number] customer orders per

a

+ Dealt with a wide range of customer service, operational, and

administrative asks every day

+ Kept an eye on things

‘+ Have excellent listening skill, including the ability to recognize the

+ Kept track of everything

fo EDIT

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