District Manager Customer Service

RYAN RICHARDS

**** ********* ****, *** *****, oklahoma city, OK, 73134, US • 504-***-**** • **********@*****.*** Dedicated to learning, growing, and succeeding in Management Will seek improvements with forward-thinking approaches aimed at seizing opportunities and promoting growth. Over 18 year career, I've built a strong track record as a performance-oriented sales leader. Team Leadership

Training and development

Project Planning

Sales analysis

Profit and Loss

Recruiting and Hiring

Schedule management

P&L Management

Company Strategy

Bussiness - Bachelor of Science - 2006

Southern University at New Orleans - New Orleans, LA District Manager - August, 2021 to Present

Hibbett Sports - Oklahoma City, Ok/Ks

Oversaw the work of an efficient administrative team responsible for maintaining accurate sales, inventory, and order records. Drove sales for 13 stores in the district, resulting in an annual volume of $21,000,000. Implemented training and low audit measures, which reduced store theft by .6% in 15 months time frame. Achieved one of the regional-leading 18% sales gain by applying company strategic knowledge and leadership skills. District Manager in Training - June, 2007 to August, 2021 Footlocker Inc - New Orleans, LA

Developed, managed, and implemented a business plan, as well as communicated the company's vision and goals to motivate teams. Used company strategies to promote exceptional customer service and create a positive environment for employees and clients. Used performance data to evaluate and improve operations, as well as forecast needs and target current business conditions. Operational Manager - October, 2005 to June, 2007

Office Depot - New Orleans, LA

Was in charge of human resources operations, which included strategic workforce planning, goal cascading, performance management, staffing, and benefits administration.

Increased productivity by 25% in 2 years while increasing staffing and operational costs. Implemented employee engagement, gender diversity, and cultural programs, as well as a robust reporting tool to improve operational quality. Achieved (Footlocker)

Rookie Manager of the Year 2007

Manager of the Year 2008-2010/2015/2018

Coach of the Year 2011-2013/2018-2020

Professional Summary

Skills

Education

Work History

Accomplishments

Contact this candidate