NINA PUGH

Kalamazoo, MI *****

269-***-**** - adtvqy@r.postjobfree.com

PROFESSIONAL SUMMARY

Forward-thinking professional offering more than [19] years of experience working in fast-paced kitchens. Skilled at staying focused and productive in high-stress situations and maintaining calmness in busy times. Excellent and proven [culinary ] skills. Adaptable and enterprising with solid industry background and proven expertise in building and leading successful teams. Talented problem-solver ready to back up fellow employees at any time. Dedicated Hardworking professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

SKILLS

Sanitization Protocols

Portion Sizes

Proper Food Storage

Food Service Team Development

Quality Checks

Temperature Control

Product Availability

Managment Skills

WORK HISTORY

Purchasing and Receiving

Bulk Food Preparation

Ingredient Selection

New Recipe Creation

Store Room and Walk-In Inspections Health

Inspections

Product Rotations

Kitchen Sanitization

01/2022 to 08/2022 Cook Shift Leader

Bronson Methodist Hospital – Kalamazoo, MI

Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas. Inspected freezer and refrigerator daily to check and maintain proper temperatures. Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.

Maintained high food quality standards by checking delivery contents to verify product quality and quantity.

Developed and cooked memorable dishes that brought new customers into establishment.

Maintained well-organized mise en place to keep work consistent. Placed orders to restock items before supplies run out. Supervised and enhanced work of 7-person team producing more than 290 plates per day

05/2015 to 08/2022 Temp Worker

Specialized Staffing – Kalamazoo, MI

Carefully packaged finished products and prepared for shipment. Unloaded and loaded items from conveyors, machines, and conveyances. Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.

Supported current production needs by moving items between equipment, conveyors and staging areas.

Operated machines proficiently and in compliance to safety standards. Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.

Documented production information via daily system logs and discussed issues with management.

Oversaw loading and unloading of packages in the warehouse. Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.

Implemented policies and standard operating procedures for continuous improvement.

Interpreted work order information and specifications to plan, schedule and complete jobs precisely.

Operated equipment such as forklifts and balers to move outgoing shipments to loading area.

Inspected merchandise and sent damaged pieces for repair before shipment. Received incoming shipments, compared contents against associated records and transmitted to the proper department.

Reviewed order data to verify transactions and shipping dates. Packed, secured, labeled and applied postage to materials to prepare items for shipment.

Verified orders by comparing names and quantity of items packaged with shipping documents.

Moved shipment materials to and from designated areas using lift and hand trucks. 03/2020 to 12/2021 Covid Technician

Wieland Construction – Kalamazoo, MI

Maintained quality assurance and customer satisfaction objectives. Executed diagnostics, troubleshooting and evaluations on employees. Organized work to meet demanding production goals. Completed job reports and logs immediately following service calls. Set up and perform test activities.

Kept work consistently compliant with 5S standards. Planned, scheduled and delegated daily work to a team of employees. 03/2017 to 04/2019 Support Staff Member

Kalamazoo Gospel Mission – Kalamazoo, MI

Answered telephone and assisted callers by providing information or directing to appropriate employees.

Assisted employees with making copies, sending faxes and filing paperwork. Attended training sessions to stay updated on procedures and services. Communicated with clients on behalf of staff to relay messages and information. Greeted and checked in guests at the front desk for appointments. Opened office by unlocking doors, turning on lights and setting up facility for business.

Aided customers completing paperwork by explaining instructions and requirements.

Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Assisted coworkers and staff members with special tasks on a daily basis. Managed filing system, entered data and completed other clerical tasks. Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests. Answered multi-line phone system and transferred callers to appropriate department or staff member.

10/2015 to 07/2017 Production Worker

Borgess Hospital – Kalamazoo, MI

Organized work to meet demanding production goals. Resolved issues quickly to maintain productivity goals. Inspected final products to assess compliance with quality standards and established tolerances.

Examined incoming materials and compared to documentation for accuracy and quality.

Took on additional shifts during peak work periods to keep projects on schedule. Broke down, cleaned and sanitized work stations at the end of shift. Prepared and built food items according to standardized recipes and directions. Set up workstations, prep tables, service counters and steam tables. Adhered to company safety policies and procedures for proper food safety and sanitation.

Cleaned and maintained commercial freezers, grills, ovens and other kitchen and food production equipment. commercial freezers, grills and ovens. Maintained clean work areas for optimal food quality. 05/2011 to 09/2015 Home Care Aide

Spartan Healthcare – Kalamazoo, MI

Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies. Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships. Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.

Monitored progress and documented patient health status changes to keep care team updated.

Cooked tasty, nourishing meals for patients to promote better nutrition. Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.

Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support. . 2000 to 2016 Kitchen Manager

Uncle Rhemus-Three Rivers

Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas. Inspected freezer and refrigerator daily to check and maintain proper temperatures. Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.

Planned, scheduled and delegated daily work to a team of employees. Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.

Cook and prepare meals for customers.

1998 to 2000 Fire Restoration

Servpro – Monroe, LA

Placed fans and dehumidifiers in strategic room locations to remove moisture from carpet, air, and upholstery, along with disinfecting, and deodorize Inspected damaged properties and contents to prepare a job action plan. . Evaluated objects to identify repair requirements and devise optimal approaches, while avoiding financial or cultural losses.

Cleaned and restored interiors of homes damaged by fire, water or smoke, using commercial cleaning equipment such as pressure washer and Steam Cleaner. Worked safely in disaster environment by adhering to company and quality procedures.

1994 to 1998 Cook

St. Francis Medical Center- Monroe, LA

Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas. Inspected freezer and refrigerator daily to check and maintain proper temperatures. Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.

Rotated through various areas of the kitchen as needed. Prepared meal trays according to diet,calorie count and other restrictions. EDUCATION

Some College (No Degree): Business Administration And Management Kalamazoo Valley Community College - Kalamazoo, MI 06/1990 High School Diploma

Wossman High School - Monroe, LA

REFERENCES

Grover Thornton-Uncle Rhemus Owner/Operator

269-***-**** adtvqy@r.postjobfree.com

Treveon Baucon- Coworker Weiland Construction

269-***-****

Jamela Richardson- Coworker Borgess Hospital

832-***-****

Dominika Sims- Coworker Kalamazoo Gospel Mission

269-***-****

Gloria Lightning- Math Professor Kalamazoo Valley Community College 260-***-****

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