**********@*****.***
KAREN J LONG
OBJECTIVE
My objective is to work for a company offering challenge and career opportunities.
SUMMARY OF QUALIFICATIONS
I have been a Sales Service/Customer Service Correspondent for the past thirty years. I was responsible for the day to day data entry of merchandise and part orders, fielding calls for sales reps and dealers. I am self motivated, results oriented with the ability to motivate others. I am accustomed to working in a fast paced environment with the ability to think quick and successfully handling difficult dealers or sales reps. I have worked on various computers programs
Including MS Office, CICS, Excel, OnBase Client, Outlook, AS400, Sage 50.
EMPLOYMENT
February 26,2016-November 21,2022
United Furniture-Verona, MS
Sales Service Associate
Processed E-Com and other special accounts
Orders/answered phone calls
July 2015-February 2016
Styline Furniture
Sales Service Associate
Processed orders handled trucked signing in and out paperwork.
March 29, 2012-January 5, 2015
Capital Bedding Inc, Verona, MS
Customer Service
Processed Dealer Orders/answered phone calls/
Took care of in-side customers/issued credits
November 28, 2011-January 12, 2012
Max Home LLC Fulton, MS
Customer Service
Processed Dealer Orders
May 29, 1990 – November 18, 2011
Lane Furniture Industries Tupelo, MS
Sales/Customer Service Correspondent
Processed Dealer orders/Sales Reps orders/credit and answered phone calls.
EDUCATION
Tupelo High School
Tupelo, MS
Diploma 1980
REFERENCES
Carylon Sheals
2450 Edgemont Circle
Tupelo, MS 38804
Jack Curtis Jr.
1508 Morning Glory Circle
Tupelo, MS 38801
Rhonda Cole
1948 Rachel St.
Tupelo, MS 38802
Todd Nichols
155 Road 1445
Mooreville, MS 38857