Unique Rudolph
birmingham,Al,*****
********@*****.***
Medical Transport of Alabama
January-2022 till present
Take inbound calls for members who need transport to and from non emergency doctor appointments
Data entry.
Infocision call center work from home
october2020-January 2021-JuMaking outbound calls on behalf Of non profit organizations. Take inbound calls for di erent campaigns.
Track order history.make appointments.
Nexrep work from home
June 2018-june-2020
Take inbound calls for di erent campaigns.
Place orders for customers.
Handle account issues.
Sitell call center
April-2015-march-2018
Taking inbound calls for di erent clients.
Help customer
get to the right department so they can get the right help they need for various problems.
Maximus federal
May 7th 2021-July 2021
QA/QC quality assurance administrator
Evaluated interactions with CDC VAX callers
Provided accurate scoring according to approved criteria Complied with all CSR and respondent data privacy and security requirements
Brook Source
October 2021-May 2022
SKILLS
Computer skills
Customer service rep
Accounting and secretary
Telecommunication
Quality assurance/Quality
control
Data entry
LANGUAGES
English
Working for the Rhode Island health department; Scheduling covid test appointments
Giving covid test results
EDUCATION
High school
Bullock co. high-general studies