Carol Bonilla
*************@*****.***
Exceptional Candidate with Experience in Office Administration, Legal Clerk and Mortgages: Courtroom Procedures, Preparing Docket, Setting Hearings. Legal Forms, Court Orders, Petitions, Treasurer Foreclosure Process, Mental Health, Probate, Wills and Trusts.: Mtg. Processor, Loan Originator, Credit Analysts, Lending Support, Purchase Agreements, Title Examiner & Appraisal Post Closing, Client Services, Wholesale and Retail, CTC Driven, Real Estate, Leasing Banking Experience: Wholesale & Retail, CSR, Personal Banker, Payroll, Human Resources Support
Languages: Spanish, Fluent/Bilingual
Howe Team, Inc. 04-2018 -Present Realtor/Seller& Buyer Agent/ Transaction Coordinator
● Participate in active marketing initiatives, from cold calling to attending industry events.
● I interview clients to determine their precise wants, needs, budgets and geographic limitations
● Prepare and proofread real estate documents, from leases to closing contracts Organize and managed open houses
● Advise clients about mortgage options and help them fill out the requisite paperwork to expedite the home buying process
● Represent landlords who own multiple properties and need to keep a consistent occupation rate. National Board of Realtors.
United Shore, 06/2019-03/2021- Closer/Underwriter (Training)/Processor
Nation Wide Broker Support
Reviewing Documents: Determining Eligibility for Mortgage Loans, Calculating Debt to Income, Credit, Liabilities AUS, Fannie Mae & Freddie Mack Guidelines, Payoffs, Title Examiner, Appraisal Reviewer, Clearing Conditions, CD Review, (Settlement Statement), Closing Procedures, Funding
AUS, DOC HUB, Fraud Guard, NETR, Sales Force,
Special Council- Contract Position for Huntington Bank June 24, 2019 - October 5, 2019
Wealth Management Administrator Specialist
●Created new Trust Accounts and Managed ‘Current Accounts for VP’s
●Scanned Documents, Proof Reading Trust & Investment Documentation
●Meeting & Presentations Set Up/Computers and Materials/Event Planning
●Filing, Scanning, Analyzing Data, Accounts Payable /Accounts Receivable,
Oakland County - September 2015- May 2019 Administrative Assistant, Legal Support (Parks & Recreation/Treasures Department, Probate Mental Health Unit, Trust, Estates, Guardianship
●Transport Orders, Processing Paperwork, Managing Legal Documents, E-filing, File Preparation, Support to Judge’s Staff, Attorney’s, Case Workers, Residents, Hospital Representatives Setting Adjournments, Managing County Funds, Collecting Taxes, Record Keeping
●Manages files in Foreclosure Process, Preparing Files for Foreclosure Hearings, Work with Other Counties for Mental Health Patients
●Creating a Docket, Land Sale Auction, Estates & Trust Oakland County, Invoicing, Schedule
●Guardianship & Conservatorship, Mental Health Petitions, Transportation Schedule Docket
●File Room, Counter, Cashier, Cash Handling & Credit Card Payments in Bulk
●Schedule Hearing Date, Assign Judge, Attorney, Proof of Service, Orders, Evaluating Mental Health Transport, Assigned Judges
●Confidentiality Procedures, Legal Terminology, Knowledge of the Law
Northern Sign Company 4-201*-*-**** Sign Coordinator Specialist/ Administrative Assistant
● Processed Sign Application, Applying for Sign Permits, Plan Review, ZBA DRB/Reviewing Inspection Results, Took Orders via Telephone & Counter
● Managed Accounts, Special Project, Record Keeping of Procedures of all Municipalities, Monitored Email, Sign Removal
● Created Closing Packages, Filing, Data Entry, Dispatched Repair Crew to Job Sites/Created Forms, Research for new Orders
Flagstar Bank (Areotek) 3-2012-2014 CSR (transferred to branch) 2014- 2015 Personal Banker/Teller
●Banking procedures, Deposit, Withdrawal, Customer Support, Teller, Sales, Open and Closed Accounts
●Telecommunications. Data Entry, Online Banking Specialist, Maintenance Main Vault and ATM
●People Soft, DNA, HI Path Pro Center, Sales Force, Confidentiality Procedure
Jimenez Tire Repair & Motor Mart Office Manager/Personal Assistant 4/ 2006-2013
●Organized and coordinate office administration and procedures, in order to ensure organizational effectiveness, efficiency and safety. Responsible for developing intra-office communication protocols, lining administrative procedures, inventory control, office staff supervision and task delegation. Well organized, flexible and I enjoyed the administrative challenges of supporting an office of diverse people.
●Designed and implemented office policies by establishing standards and procedures
●Keeps management informed by reviewing and analyzing special reports; summarizing information; Payroll, Correspondence, filing, Accounts Payable & Account Receivable
Extensive Mortgage & Real Estate Experience 1998-2008
●Convention/FHA//VA, Credit Analyst, Calculate DTI, Down Payment, Title Work, Inspections, Appraisals, /Settlement Statement/Funding/, Payoffs, Processing Underwriting Guidelines, Loan Origination
Computer Skills:
MS Office: Word, Outlook, PowerPoint, Excel, Access
Leasing/Real Estate Skills
Customer Service-Focused/Networking/Managing
Tenant and Eviction Laws/Fair Housing/Compliance & Procedure
Maintenance Knowledge/Work Orders/Onsite
Leasing Experience/RealPage Onsite System, Blue Moon, Tours, Quotas/ Lease Signing and Addendums/Community Policies
Negotiation & Problem Solving/Sales/Market Research
Affordable Housing Programs Knowledge/Section 8/LIHTC
RCO, MLS, Remine Pro & Docs, Down Payment Resources
Associates & Master’s Degree in progress
Excellent References