Harish Gullapalli

Email: adtvj5@r.postjobfree.com

Phone: 919-***-****

Professional Summary

•8+ years of experience as a SME in MECM, SCCM 2012 and all Current Brach Versions, SCOM, Application Packaging using Admin Studio, Wise Packaging, Power Shell & VB Scripting.

•Experience in IT industry with experience in Server administration in various environments - Windows 2000/2003/2008 R2/2012R2 with Active Directory Services (WINS, DNS, and DHCP).

•Provided “SCCM – Intune Co-management” as per client’s requirement.

•Expertise in Active Directory design and support (GPOs, AD Schema, OUs, LDAP, Sites, Replication, etc.)

•Expertise in patching using SCCM, Big Fix, Tanium, Ivanti etc.,

•Deployment & troubleshooting of Windows 2008 & 2012 R2Domain Controllers in Active Directory.

•Microsoft Intune Deployments, Management and maintenance on daily basis.

•Experienced in Building OS Images, Software deployment, distribution, updates management, and configuration monitoring throughout an IT infrastructure &Worked extensively on IBM Big Fix for deployment purposes.

•Experience in using MDT 2013 update 1, ADK for creating Windows 10 images

•Extensively worked on MSI Application Packaging using Admin studio 11/12, Microsoft App-V 4.5/4.6/4.6 SP1/5.0, Symantec SVS, and VMware Thin-app.

•Azure API Management, AWS, Security, Cloud-to-Cloud Integration (Public, Private)

•Troubleshoot & identify performance, connectivity & other issues for the applications hosted in Azure platform.

•Develop and maintain documentation, training, and SLA’s for Managed Infrastructure

•Manage domain controllers, Active Directory services and Group Policies (GPO).

•Manage external and internal DNS, WINS, and DHCP servers and services

•Technically experienced with software distribution using SCCM to Windows 7,8,10, Citrix & App-v End points.

•Automate common IT tasks through the in-house development & maintenance of Power Shell.

•Experience in MS SQL 2012/2014/2016 for Building Reports and Dashboards in SQL Server Reporting Services.

•Experience in creating Pearl, Power Shell &VB scripts for various custom requirements.

•Experienced with significant understanding of COTS& Custom Application packaging methodologies.

•Experienced in using ACT, App DNA and Change Base to test the Applications Compatibility.

•Strong knowledge & experience on MSI, MST, MSM, MSP (Patches) &MSI database tables etc.

•High Knowledge on windows Registry keys, File structure, WMI, App data etc.,

•Experienced in all stages of the Software lifecycle functions – requirements gathering, analysis, design, development, test and implementation.

EDUCATION:

Bachelors in Computer Science JNTUH,Hyderabad,Telangana,India-2011

MS in Computer Networking Wichita State University, Wichita, Kansas, USA- 2013

Technical Skills

Operating Systems: Windows 10,11/Windows 7 & 8, Windows server 2019/2016/2012 R2 & 2008 R2, Linux.

Packaging & Distribution: Install shield Admin studio (5.x/ 6.x/10.x/11.x/12), Wise Package studio 4.x/5.x/6.x/7.x/8.x, Altiris SVS 2.1, Microsoft App-V 4.5/4.6/5.0, SMS Installer, Altiris Deployment Solution, Citrix Presentation server 4.0.2, SCCM 2007/SCCM 2012/SCCM,MECM, IBM Big Fix, Intune.

Scripting: VBScript, Wise Script, WMI and Install Script, Windows Power Shell, .Net

Applications: VMware Workstation 4.x/5.x/6.x/7.x/8.x, Oracle Virtual Box, VMware View Client 5.1, Ms-Office/07/10, Norton Antivirus, Pc-Anywhere, Net meeting, Docker.

Programming: ASP.NET, ASP3.0 with IIS 5.0, Power Shell, VBScript, JavaScript.

RDBMS: SQL Server 2000, Oracle 8i/9i/10g, (SQL, PL/SQL), MS Access.

Other: Ghost, PS tools, Orca, RegMon – File Mon, Process Explorer.

Professional Experience

City of Orlando, Florida Mar’18-Till now

Sr. MECM/SCCM Infra Engineer/Application Packager

Responsibilities:

Successfully implemented SCCM upgrade to Current Branch.

Demonstrated experience in MECM Current branch, SCCM 2012 & SCCM 2111 Implementation to servers and workstations

Worked with SMS/SCCM Admin Console features & functions and comprehends the SMS/SCCM client logs in relation to SMS/SCCM client installation, software distribution, remote control.

Provided AirWatch Mobile Device Management (MDM) support for 30,000 mobile devices.

Worked on Win 10 migrations and provided maintenance support.

Design, Deployment & Configuration of SCCM hierarchy current branch.

Assisted in Win10 migrations and provided support.

Upgrade SCCM environment to current branch versions successfully.

Responsible for Configuring various site system role like Management Point, Distribution Point, Reporting, Software Update Roles etc.

Good Mobility Device Management platform configuration, administration and maintenance.

Responsible for maintaining health of SCCM 2111 environment.

Perform Proof of concepts in POC environment prior implementing new features & solutions in SCCM.

Implementation of Peer Cache and Branch Cache across globe.

Writing custom SQL queries & developing Custom reports using SQL report builder.

Responsible for Access delegation, Boundary Modifications and Mapping etc.

Creating DCM compliance base lines for Servers compliance tracking across globe.

Troubleshooting Package Replication problems between CAS, Primary & Primary to Distribution Points.

Troubleshooting DRS replication between CAS and Primary sites.

Troubleshooting Management Point, DP, SMP and other site system role issues.

Responsible for troubleshooting WSUS sync issues, SUSDB cleanup.

Creating ADR’s for automatic deployment for Software Update Package & SUG Creation.

Configure Maintenance windows, Schedule & deploy Software Updates to all servers across enterprise.

Troubleshoot SCCM client issues and bring all devices into SCCM management and responsible for Package/Applications creation, Deployments, Compliance tracking & Fixing deployment issues

Microsoft Intune management of mobile devices across the organization.

Creating/managing Operating System images for different hardware models supported in the company. This includes task sequences, injecting drivers to image or creating driver packages

Worked on BMC Remedy and Service Now with ITIL Process and good understanding of Incident, Problem and Change Management process.

Experience with WIM image development and maintenance using ImageX.

Responsible for creation of SCCM 2012 packages, programs and package distribution, pretesting deployment & functionality.

Used Docker for OS level virtualization for delivering applications packaged and delivered via containers.

Worked in SCCM application configuration and task sequencing.

Worked with Flexera Admin Studio to repackage various applications and build MSI packages and Transforms (MST) and Patches (MSP).

Used Install Shield Editor 2016 for editing and building MSI (Microsoft Installer) files for the application.

Coordinating UAT (User Acceptance Test) with users and Business Analyst groups.

Configure role-based administration RBAC for Configuration Manager.

Administration experience of large environment SCCM -2012 infrastructure with multiple Primary Sites and Secondary Sites.

Troubleshooting & fix issues related to Primary Site Servers, Secondary Site Servers, and SCCM clients.

Deployed Windows 10 images through SCCM-OSD, Task sequencing & troubleshooting.

Backup and recovery of SCCM Primary and Secondary sites.

Vanguard, PA June’17-Mar’18

Responsibilities:

Administrating SCCM 2016 which includes creating packages/applications/task sequence and collections(both direct and query based)

Deployment of Windows 10 using MDT and SCCM& Managed retail channels (POS machines etc.,).

Knowledge of Power Shell Usage for Configuring Systems.

i) Understanding of existing scripts.

ii) Development of new& customized scripts.

Experienced in deploying custom Software & Customized Image across the workstations.

Build a Single Deployment that works across multiple Hardware Platforms.

Setup/Document and/or Automate BIOS settings for Deployments.

Responsible for Developing GPOs in an Active Directory.

SCCM knowledge and Management of Systems.

a. Responsible for Configuring Systems in SCCM 2016.

b. Develop base line procedures for Deployment.

c. Develop base line Reports for Patch Compliance.

Documentation: Create, Maintain Build Docs, Change Logs& Develop Remote Support Procedures/Environment.

Able to work independently, interfacing with 3rd party Vendors.

a. Dell Touch Devices.

b. Elo Touch Devices.

c. VeriFone/ACI when applicable.

Preparing Packaging Workstations with clean Windows XP2 operating System.

Configuring XP2 workstations as per client requirements.

Create .MSI applications (Windows Installer setups) using Wise Packaging Studio 6.x/7. x.

Created Packages using SVS 2.1 (Software Virtualization Agent)

Worked on Wise Packaging Studio (Setup Capture) to take the snapshot of the pre-install and post-install and capture the changes. Compatibility Testing and Remediated Applications using ACT 5.5.

Mitigated Compatibility issues applying SHIMS and used Windows XP mode.

Automated processes with Power Shell scripts and Implement solutions to enhance service and task execution.

Creating Custom Actions in .MSI packages using VB/Wise scripting.

Converting WSI packages to MSI and redistributing them to different repositories

Testing .MSI packages in a locked-down environment.

Automated processes with Power Shell scripts and Implement solutions to enhance service and task execution. Sequenced medium to complex Applications using Microsoft APP-V 4.6.

Used SCCM 2007 to Advertise Applications on Lab Machines.

Interacted with Users/Application contacts for Application Packaging/Distribution support for the implemented packages.

Worked with Admin Studio 2010 to repackage various applications and build MSI packages and Transforms (MST) and Patches (MSP).

Performing one of testing and integrated testing of applications to ensure the functionality of application before distribution.

Created VB scripts and Power Shell Scripts and Created Transforms (MST) Using Tuner, Orca.

Used third party tools like FileMon, RegMon, Install Analyzer, Windiff etc. to observe application behavior and as part of troubleshooting process.

Successfully Implemented Microsoft Intune for MDM in the Organization.

Analyzing and applying patches, service packs, and windows infrastructure updates.

Working knowledge of managing windows 10 systems in SCCM environment.

Migration from MDT to move in to SCCM to be the central management of divided.

Created various powershell/vbscripts as per the requirements for CI’s in Intune

Acting as level 3 support for Operating system deployment in Autopilot

Providing excellent Customer Service for All Customers in Intune.

Troubleshooting network connectivity from the switch for Phones, Computers, and Printers.

Setup and configured device collections and software packages for deployment.

Created various complicated application packages using Flexera Adminstudio and Installsheild for silent deployment.

Created application packaging standards and best practices.

•Worked extensively on App Packaging using Admin Studio & Wise Packaging Studio.

•Worked for creation on windows 10 templates a per the company standards.

•Working on setting up App-V platform and standards for win10.

•Created Transforms (MST) to the given vendor MSI’s using Tuner and Orca.

•Extensive worked with Registry, Security/Permissions, and folder structures of different versions of operating systems.

•Used ZCM as a deployment tool for all the organizational Applications.

•Worked on VDI workstations for building packages.

•Used VMware workstation to build VM’s to test the functionality of the Applications that are packaged.

•Used scripts like VB scripting, Power Shell Scripting and Batch scripting to write all the custom actions and perform Install actions

•Created Transforms MST using Tuner tool of Admin Studio Suite for the vendor MSI.

•Created the packaging standards documents for both traditional and virtual application packaging.

•Used Install Shield 2012 and Install Shield 2013 for building MSI for the application.

•Worked with Admin Studio 11.x/12/13 to repackage various applications and build MSI packages and Transforms (MST) and Patches (MSP).

•Converted App-V 4.6 SP1 packages to App-v 5.0 using App-V Sequencer.

Pennsylvania Power and Light, PA Jan’13-June ‘17

SCCM Administrator

Responsibilities:

•Architected and administered SCCM 2012, SCCM 2016 environment.

•Created various site system roles this includes creating DP’s, MP’s, FSP’s, Application catalog point, State Migration point.

•Created OS images using MDT & ADK for Windows 7 and Windows 10

•Tested various drivers for Lenovo, HP & Dell Hardware

•Created task sequences for various OS deployments which includes OS refresh, Hardware refresh scenarios

•Acted as L-4 for troubleshooting OS deployment issues& Created various custom reports using Report builder

•Administered Microsoft SCCM 2012 environment, including creating or editing security groups, application deployments (collections, advertisements, task sequences, and Power Shell scripts), patch management, general troubleshooting, log analysis, upgrade and recommendations on current infrastructure.

•Used IBM Big Fix as a secondary deployment tool in the place of SCCM 2012 & SCCM 2016.

•Most of the security patches were rolled out using IBM Big Fix as a deployment tool across the organization.

•Analyzing and applying patches, service packs, and infrastructure updates.

•Supporting database administrators and developers in deploying related solutions (e.g., custom web parts and stand-alone solutions).

•Microsoft SCCM 2012, 2016 troubleshooting, installation of applications, backup, recovery & disaster recovery.

•Created query-based collections to deploy the applications to the production environment.

•Maintain the System Center Endpoint Protection and make sure the signatures are up to date all the time. Remediate SCEP client issues when necessary

Used SCCM 2007/2012 for advertising, deploying and creating distribution points. Evaluated current procedures and processes for accomplishing department objectives &continuously develops and implements improved practices.

Strong knowledge in Software Metering.

Worked on WISE package studio and Adminstudio to repackage, build the application packages for Windows XP SP2 and Windows 7.

Created documents for Installation instructions by contacting SME.

Used Wise Package Studio 8.0 for creating MSI packages, Transforms and Patches.

Used wise script editor to wrap applications.

Used Orca for editing and validating the MSI packages.

Worked with the end users to troubleshoot problems with the packaged applications.

Worked with VB Scripts to customize the applications and created batch files for installation.

Worked with Windows registries and file system, worked with ODBC Data Sources registries to connect to a database.

Created MSI packages for Lock down Environments.

Worked on virtualizing the applications using App V. Sequenced applications using App-v sequencer and streamed applications.

Used VMware Workstation 7.1.2 for packaging and testing applications.

Peer reviewed the packages before certification.

Involved in meetings, documenting the standards and procedures employed for packaging and testing the packages.

Involved in Internal Testing of the packaged applications for standards and functionality before actually submitting to the Testing Team.

Extensively tested the applications before rolling out to UAT.

Maintained internal web page for all the image application and distributed with SMS and SCCM.

Centralized distribution of packages using SMS and SCCM.

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