Hardware Configuration Manager Service
Resume:
EUGENE L. BELLAGAMBA, PMP, MBA, SAFe, SCM
Denver, CO. 80211
303-***-****/***********@*******.***
QUALIFICATION SUMMARY
Over twenty years’ experience in senior management, development, integration, implementation, operational support, and start-up of large-scale programs, projects, and applications. Experienced managing programs ranging from software development and implementation to network and facility build-out. Successfully managed program budgets up to $15 million. Holds a Bachelor of Science in Engineering, Master of Science in General Management and is a certified Project Manager, certified SCM, certified SAFe Agilist 4, and certified AWS Cloud Practitioner.
PROFESSIONAL EXPERIENCE
Western Union, Denver, CO. 2016 – Present
Sr. Manager Service Delivery
Reporting to the VP of Solution Engineering, responsible for managing the build and run support of over 60 corporate applications. This includes managing Technical Support, Project Management, Business Analysis, Solutions Delivery teams, and infrastructure. Encompasses 24x7 Technical support, Solutions Management, Incident management, Problem Management, and management of major project systems and application enhancements. Successfully completed development efforts using both Agile and waterfall methodologies for continual improvement of a centralized authentication and authorization platform, Fraud Management platform, Content Management Platforms, multiple Agent Risk Management Platforms, data center build out, networking, and application migration to AWS cloud.
Fiserv/StoneRiver, Denver, CO. 2007 – 2016
Senior Program Manager
Reporting to Vice President of Professional Services, responsible for assuring successful, timely and cost-effective delivery of large, highly complex software development and implementation programs and projects. Accountable for all aspects of program delivery including cross-functional team management, schedule, budget, risk mitigation, and communication planning. Successfully completed the AFR Program worth over $10 million. The program included installation and start -up of six hardware systems, configuration, and start-up of five separate software applications using an Agile SDLC, development of custom graphical user interface, development of custom data warehouse, and development of multiple third-party interfaces.
VeriSign, Inc., Broomfield, CO. 2003- 2007
Senior Project Manager
Responsible for managing large, complex, software, development, and deployment projects. Successfully managed projects for Edge Wireless, Cellular One, and Unicel Wireless exceeding customer expectations. Accountable for scope, schedule, budget development and project execution. Duties include resource management, risk mitigation, contract management, software development, hardware configuration, procurement, database layout/creation, switch integration, network integration, software installation, system configuration and system start-up.
E-2 Consulting Engineers, Golden, CO. 2002-2003
Project Engineer
Provided Project Management and Engineering support on major capital projects. Developed cost estimate and schedule proposal for a major facility decommissioning project. Responsibilities included engineering support, contract management, and project management.
Level 3 Communications, LLC (Level 3), Broomfield, CO. 2000 – 2001
Director Program Management, Customer Operations
Responsible for building, organizing, and directing a team of major account Project Managers with the purpose of executing complex product implementation projects. Directed interdisciplinary teams of Program Managers, Account Consultants, Field Technicians, and Contract Managers towards the successful completion of six large-scale network and facility build-out projects. Successfully managed over $1 billion dollars’ worth of customer contracts. Responsibilities included organizing, planning, communication planning, risk management and executing major customer projects for North America.
Lightbridge Corporation, Broomfield, CO. 1998- 2000
Project Manager
Project Manager for large, complex, software and hardware installation projects. Successful completed software development, implementation, and integration projects for ALLTEL, VoiceStream, Nextel, Rogers-AT&T, and Sprint PCS. Responsibilities included managing all project deliverables within schedule, cost, and technical requirements. Accountable for task allocation, contract management, proposal development, resource management, contractor management, hardware configuration, database layout/creation, switch integration, billing system integration, and software installation/configuration.
MFS Network Technologies, Denver CO. 1996 – 1998
E-470 Toll Beltway Management System
Installation Manager
Managed all MFSNT’s installation activities on E-470 Toll Highway Project. Responsible for assuring the installation met technical, schedule, and cost requirements. System included enterprise-wide software system, communication management system, toll management system, and security management system worth over $19 million. Responsibilities included subcontractor selection, contract management, planning, developing installation drawings, bid package preparation, resource management, inspection, and testing.
EG&G/Kaiser-Hill, Golden, CO. 1991-1996
Project Manager
Project Manager responsible for managing multiple capital improvement projects. Accountable for project planning, development, and execution to assure achievement of scope, schedules, and budget. Completed the $23 million replacement of a facility utility System and the design and installation of a Plant Effluent Monitoring system worth $9 million.
EDUCATION
University of Colorado at Denver
Denver, Colorado
MS, General Management,
Colorado State University
Fort Collins, Colorado
BS, Mechanical Engineering,
TECHNICAL SKILLS
Certified Project Manager through the Project Management Institute, Situational Leadership, Project
Certified Scrum Master, Agile and Waterfall SDLC, Planning/Management, Situational Leadership, Target Account Selling, Conflict Management, AWS Certified Cloud Practitioner, Certified SAFe Agilist 4, Telecom.
Software – MS Office, MS Project, UNIX, Oracle, J2EE, Jira, Jira Align, Wrike, Clarizen, Sharepoint
PROFESSIONAL MEMBERSHIPS
PMI
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