Product Technician Customer Service
Resume:
Cody Ennis
ACF Certified Culinarian
Corsicana, TX 75110
*************@*****.***
Passionate about culinary arts, looking for a kitchen position to develop my skills further. I have an eye for detail and am well versed in the art of customer service. I work well under pressure and have a “hands on” attitude. I would like to join a kitchen where everyone works as a team to ensure the success of the business.
Authorized to work in the US for any employer
Work Experience
Breader
Chick-fil-A - Ennis, TX
June 2022 to September 2022
preparing and cooking various food items and maintaining a sanitary, organized work station Evening Cook
BlueBonnet Rehab at Ennis - Ennis, TX
May 2021 to June 2022
Ensuring Resident meals were Prepared and served in a safe and timely manner in accordance with state regulations, maintaining and cleaning kitchen equipment, assisting the Kitchen manager in placing food and equipment orders as well as sorting and putting orders away. Progressive Customer Service Specialist
TTEC - Ennis, TX
August 2018 to October 2019
Assessing customer issues and concerns with their auto policies with Progressive Insurance, while always maintaining friendly customer service, and directing calls as needed. Sales Consultant
Ashley Furniture HomeStore - Corsicana, TX
June 2018 to August 2018
Responsible for generating sales via superior customer service and excellent product knowledge. Maintaining knowledge of competitive offerings in the market. Determining needs and advising customers on their purchases. Assisting customers through direct action or by supporting coworkers. Demonstrating effective closing skills. Accurately entering information in the point-of-sale system. Delivery Driver
Domino's - Corsicana, TX
November 2017 to August 2018
Responsibilities included making deliveries to homes and business, preparing food, and maintaining the cleanliness of the facility
Product Technician
Aaron's Furniture - Ennis, TX
July 2017 to September 2017
Responsible for delivery, service, and pick-up of furniture and appliances. Including home and business deliveries, stockroom upkeep, loading and unloading delivery trucks, and managing a clean and safe work environment in-store and on the road.
Courtesy Associate
Wal-Mart - Corsicana, TX
November 2016 to July 2017
- Responsible for maintaining the upkeep and cleanliness of the store parking lot. Including, but not limited to: collecting customer shopping carts, friendly customer service that included helping customers to load and unload heavy merchandise to and from their vehicles, cleaning the vestibules and ensuring that they always maintain a good supply of shopping carts.
Door Greeter - I was there to ensure that every customer had a pleasant shopping experience with friendly customer service. I provided the elderly and disabled customers with electric shopping carts, greeted every customer who walked through the door with a smile on my face and a positive attitude. Delivery Driver
Domino's Pizza - Corsicana, TX
October 2016 to November 2016
Responsibilities included making deliveries to homes and business, preparing food, and maintaining the cleanliness of the facility
TurboTax Customer Support Agent
Teletech - Ennis, TX
February 2016 to October 2016
- Assessing customer issues and concerns while filing their taxes through the TurboTax program, always maintaining friendly customer service, and directing calls as needed.
United Healthcare Telesales Agent - Assessing enrollment period for customers interested in acquiring insurance through United Healthcare. Main responsibilities required helping customers assess whether or not certain insurance plans were feasible to their lifestyle and helping them enroll in the plan of their choosing.
Gas Station Attendant
Mickey's Exxon - Corsicana, TX
August 2014 to November 2015
Responsibilities included maintaining a clean facility inside and outside, helping customers with transactions, stocking merchandise, and preparing the coffee and other drink machines within the facility. Education
Certification in Culinary Arts
The Culinary School of Fort Worth - Fort Worth, TX March 2020 to December 2020
High School Diploma
Blooming Grove High School
2003 to 2007
Skills
• CUSTOMER SERVICE (2 years)
• RECEPTIONIST (2 years)
• RETAIL SALES (2 years)
• SALES (Less than 1 year)
• CALL CENTER ENVIRONMENT (2 years)
• Cash Handling
• Culinary experience
• Customer support
Certifications and Licenses
ServSafe Manager
November 2020 to November 2025
The ServSafe Manager Certification verifies that a manager or person-in-charge has sufficient food safety knowledge to protect the public from foodborne illness. ACF Certified
December 2020 to November 2021
ACF's certification program is the only culinary program with stackable credentials and is recognized throughout the industry as the standard for excellence in professional skills and knowledge. Additional Information
Summary of Skills
• Experience in the operation of warehouse equipment & other large warehouse machinery (Pallet Jacks, Cart Pusher, Electric Pallet Jack, Moving Trucks, Etc.)
• Excellent conflict resolution and communication skills through interpersonal relationships by effectively communicating solutions
• Excellent skills in sales and customer service derived from ~2 years of Retail experience.
• Excellent with multitasking skills & abilities to complete tasks by deadlines with minimal supervision.
• Excellent time management skills
• Abilities to determine task priorities
• ~1 years of cash handling experience.
• Less than 1 years of sale experience in a call center environment.
• Experience in using Microsoft Office products
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