Lenisa N. Kelly

***** *********** ***** **.

Houston, TX 77084

Telephones 832-***-****

Email: adtvg9@r.postjobfree.com

Education:

Texas Women’s University – Bachelors in General Studies English and Criminal Justice September 2009 - Graduated December 2010

Prairie View A & M University – Nursing

January 2004 – May 2005

University of Houston – Pre-Nursing

2001 - 2003

Langham Creek High School – Graduated 2001

Work Experience:

Nov ’19 – Present Solo Girl Meets Big World Blog – Houston – Copywriter/UX designer

(Travel Blog – Remote)

Design user friendly website and mobile website to showcase content of the blog and to promote purchase of adventure packages and experiences through affiliated partner, Viator. Produce all engaging articles for solo female travelers to promote the site. Research safe and affordable travel destinations, arrange all travel arrangements, currency exchanges, housing reservations, and sightseeing tours within a limited budget. Reconcile all travel expenses and receipts. Record video and capture pictures with accurate location information for tagging and SEO. Write articles with recommendations for experiences and tours for affiliate program with Viator.com. Maintain online presence and engagement through social media. Mar ’11 – Present United Locating Services – Auditor/Screener – Full-time

(Utilities locating firm – Remote)

Perform auditing of all tickets for accuracy, review uploaded data for accuracy, update specific tickets on schedule.

Mar ’18 – July ‘20 Old Navy – Copperwood – Lead/BOPIS/SFS – Part time

(Retail Clothing Store – Houston, TX)

Operate cash register, provide exceptional customer service, process all online orders in a timely manner and resolve any errors. Feb ’08 – Mar ‘11 Servpro - Office Manager/Events Coordinator - Full Time

(Water and Fire Remediation/Restoration – Houston, TX) Perform all administrative tasks for company, organize office, complete all corporate requirements for company, maintain business profile, phone marketing. Prepare business schedule for week, make collection calls, keep up to date records on all employee and business certifications. Prepare Xactimate estimates for approval from insurance companies. Accounts payable/receivable, prepare invoices, and process credit card transactions. National and local key accounts representative and administrator. Marketing manager and route developer. Coordinate all aspects of corporate continuing education seminars for insurance agents and staff.

Mar ’06 – Feb ‘08 Monkey Bizness – Supervisor – Full Time

(Children Play Facility – Houston, TX)

Prepare employee schedule, process timecards for payroll, perform physical inventory, and customer service duties. Perform all administrative tasks for company. Plan all client parties, employee holiday parties, and staff meetings; perform cashier duties, open and close facility for business. Supervise staff of eighteen Hostesses and Attendants.

May ’05 – Oct ’05 Esquire Deposition Services – Process Server – Part Time

(Deposition Company – Houston, TX)

Prepared legal documents to serve legal subpoena. Review documents received for completeness.

Sep ’04 – May’05 Student Nurse – Prairie View A&M University Meet with patients to discuss medical condition, research documents and books to determine care plan. Write reports on proposed care plan for patients.

Jan ‘01 – Jan ’04 HEB – Cashier/Receptionist – Part-time

(Grocery Store – Houston, TX)

Performed cashiering duties while providing customer service. Answered all incoming calls and directed them to the appropriate personnel while performing cashiering duties in the gas vending department.

Nov ‘02 – Jan ’03 Express – Customer Service – Part-time

(Ladies Fashion Store – Houston, TX)

Performed customer service duties by assisting customers with their purchases and inquiries

Other Qualifications:

Personal Computer Skills – Working knowledge of Quickbooks, Xactimate Estimating Software, Windows and Microsoft Office Product including: Excel, Word, Outlook, Powerpoint, Full knowledge of Slack, Instagram, Facebook, Twitter, Snapchat, and TikTok

General office skills (filing, typing, xeroxing, answering telephone) Offices Held:

Choreographer – Grupo Folklorico Raices de Panama

Lead Content Creator – Solo Girl Meets Big World

Writing Contributor/Product Reviewer/Content Creator – EverythingGirlsLove.com Lead BOPIS/SFS – Old Navy – Copperwood

Secretary – Health Occupational Student of America, Langham Creek High School, Houston, TX

Awards and Recognitions:

Member of Epsilon Omega Epsilon Honor Society at Texas Women’s University Silver Award Recipient – San Jacinto Girl Scout Council, Houston, TX References:

Deborah Wilkes, Biology Teacher, Spring Branch ISD, 281-***-**** John Rand, Utility Area Manager, United Locating Services, 832-***-****

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