Nicole Taylor
Kansas City, MO *****
************@*****.***
Customer driven and a people person, that I am, are my strong qualities that I take pride in, and naturally possess. With my experience, knowledge, and the determination to get tasks accomplished the right way the first time, my performance will be 100% pure, efficient, and completed in a timely manor.
Making sure the job is done accurately and sufficiently, is always a priority in the jobs that I put my energy into.
Having experience in many areas, being teachable, determined and a highly motivated individual, the best job performance will be delivered.
Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
FedEx Package Handler
FedEx Ground - Kansas City, MO
July 2021 to June 2022
• Loaded trailers in a fast paced environment.
• Quickly organized while loading.
• Followed all safety protocols.
• When the flow was slow at my trailer, I worked as a team player and helped others.
• Clean up which consisted of making sure no packages were left behind. Full Time Mother
Home care - Kansas City, MO
July 2012 to June 2021
Cashier
The Helping Hand of Goodwill Industries - Independence, MO October 2010 to June 2012
· Attentive to customer’s needs, and assisted employees with disabilities.
· Efficiently and accurately checked customers out. Call Specialist Supervisor-Human Resources Administrative Assistant Disabled American Veterans - Kansas City, MO
July 2008 to December 2009
· Supervised 30 to 35 Call Specialists.
· Conducted group interviews, and trained all new call specialists.
· Prepared and emailed all the spreadsheets, for their call lists.
· Prepared the Call Specialists’ payroll for Human Resources.
· Answered multiple phone lines, and dispatched donation pick ups. Temporary to Hire Positions
Express Personnel - Kansas City, MO
November 2006 to April 2008
· Employed with company to service clients with business and office opportunities.
· Entered daily grades into the system for schools in a timely fashion.
· Completed the project of grade reports for the mid-term, as well as the final grade reports at the end of the year.
· Analyzed the reports that were sent to us, to enter into the computer system, to make sure they had all required signatures.
Delivery Driver
Mr. Goodcents - Independence, MO
August 2006 to November 2006
· Prepared food, accurately and safely delivered food to customers. Assistant Manager and Night Auditor
Interstate Inn - Blue Springs, MO
December 2004 to August 2006
· Handled customer complaints, as well as checking customers in and out.
· Balanced cash and credit card transactions for the day.
· Trained all staff including management and assisted in correcting errors. Student
Independence College of Cosmetology - Independence, MO June 2003 to November 2004
· Hairdressing, main courses were science and math.
· Also learning how to build a rapport with clients. Office Manager
B&D Sales - Raytown, MO
January 2002 to May 2003
· Answered multiple phone lines, and handled customer complaints.
·
· Took care of spreadsheets, letters, and computer work for sales representatives. Education: GED from CMSU in Warrensburg, Missouri
Education
GED in CMSU
Fort Osage High School - Warrensburg, MO
1999
Skills
• Assistant Manager Experience
• QuickBooks
• Administrative Experience
• Delivery Driver Experience
• Event Planning
• Office Management
• Microsoft Powerpoint
• Interviewing
• Supervising Experience
• Personal Assistant Experience
• Employee Orientation
• Management
• English
• Multi-line Phone Systems
• Food Preparation
• Microsoft Outlook
• Math
• Human Resources
• Developmental Disabilities Experience
• Sales
• Skills: Typing 65wpm, Alphanumeric 10,000kph, Numeric 13,000kph Microsoft Word, Excel, Access and Repman Qualities: Ability to adapt to a fast paced environment, and flexible. Willingness to commit to task at hand and goal oriented. Have the ability to work cooperatively, with excellent communication skills.
• Payroll
• Leadership
• Recruiting
Certifications and Licenses
Food Handler Certification
Driver's License
USAccess Identification Credential
August 2022 to August 2027
All federal employees or contractors are screened with biometric identifiers across all government agencies as a global strategy to protect against terrorist attacks. The U.S. General Services Administration (GSA) developed the USAccess Program as an efficient way for federal agencies to issue common HSPD-12 approved credentials to their employees and contractors. You will receive a USAccess credential if your agency has elected to participate in the USAccess Program. (You may hear the credential referred to with another name within your agency because some agencies have opted to re-brand their program and credential.)