Amber Mullins
Looking to add my skills to a established company
Kingsport, TN 37663
****************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service Manager (CSM)
AT&T - Johnson City, TN
January 2010 to November 2022
Supervise customer service team. ...
Respond to customer inquiries. ...
Develop policies and procedures. ...
Focus on customer satisfaction. ...
Hire staff. ...
Train staff. ...
Develop goals and report progress. ...
Education
GED
Sullivan East High School - Bristol, TN
April 2008 to August 2012
Skills
• Supervising Experience
• Management
• Account Management
• Order Entry
• Store Management Experience
• Office Management
• Accounts Receivable
• Pricing
• Recruiting
• Accounting
• Human Resources
• Project Management
• Salesforce
• Microsoft Outlook
• Data Entry
• Research
• Personal Assistant Experience
• Negotiation
• CRM Software
• SAP
• Marketing
• Accounts Payable
• Sales
• Merchandising
• Budgeting
• Payroll
Languages
• English - Expert