Data Entry Service Representative
Resume:
Anthony Lewis
Louisville, KY *****
*************@*****.***
Work Experience
Account Manager
AT&T - Louisville, KY
April 2022 to Present
• Take inquiries and requests from customers and address their needs.
• Meet regularly with other members of the team to discuss progress and find new ways to improve business.
• Build and maintain strong, long-lasting client relationships.
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas Retail Associate Manager
T-Mobile - Louisville, KY
June 2017 to Present
Driving and maximizing sales of employees.
Being knowledgeable about current and ongoing promotions and products we offer. Merchandising and displaying change outs in a timely manner. Generated Schedules
Lead Store and District meetings
Discussed quotas with employees and formed action plans to help maximize performance Customer Service Representative
Computershare - Louisville, KY
October 2021 to April 2022
• Responsible for handling inbound and outbound mortgage calls.
• Identify payment problems and solutions
• Ask appropriate fact finding questions and provide accurate company information.
• Follow basic call script and adheres to all company policies and procedures.
• Follow through on commitments made to customers. Education
Bachelor's degree in Sports Management
Eastern Kentucky University - Richmond, KY
June 2013 to May 2017
High school diploma
Fern Creek High School - Louisville, KY
August 2009 to May 2013
Skills
• Leadership (3 years)
• Retail sales
• Retail management
• Merchandising
• Supervising experience
• Sales
• Microsoft Office
• Computer skills
• Microsoft Excel
• Microsoft Office
• Computer skills
• Cash handling
• Data entry
• Customer service
• Technical support
• Management
Languages
• English - Expert
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