IGNACIO PARRA

+1-619-***-****

adtveg@r.postjobfree.com

https://www.linkedin.com/in/ignazzio/

Competent and personable IT manager with 15+ years of experience shipping customer-focused features and products that have delivered significant business value to multinational corporations. I would like to use my experience maintaining and expanding cross-functional delivery teams and liaising with both executives and technology associates to help your company achieve goals and increase growth.

Professional Experience

TCS/Citibanamex, Mexico City, Mexico

Production Management Support Lead, April 2019–Present

●Implement best processes, methods, and tools to monitor and create dashboards, alerts and reports like SPLUNK, AppDynamics, Evolven to deliver quality pre-launch, launch and post-launch support of 500+ API/ REST web services for multiple Citibanamex banking applications.

●Ensure the advancement of the work and attainment of production objectives on time and using the resources that were allocated.

●Oversee the planning and management of the online infrastructure for production, ensuring a proper transition into operations and supervising the on-going service delivery.

●Evaluate risks, impacts and consequences when launching new API/REST web services and analyze/track errors to find root causes of incidents impacting Citibanamex applications.

●Organize and coordinate training activities and resources in collaboration with the team's manager.

●Effectively communicate with team members to inform them of current projects and their progress.

CJ Grand Shopping/Televisa, Mexico City, Mexico

Mobile/Web Developer, August 2015–March 2019

●Develop, maintain, and support the eCommerce website and mobile apps using Java, JavaScript, Spring boot, UNIX, HTML, JQuery, Ajax, PHP, and Magento.

●Deploy modifications using Jenkins, AWS, SVN, GIT.

●Process reports and queries in Oracle and MySQL for e-Commerce, Marketing and Finance departments.

●Implement payment engines (Paypal/Paypal Plus, Mercado Pago, Banorte, Santander, etc.).

●Improve SEO and include Criteo, Google Feed.

●Identify and troubleshoot bugs, correct errors, make design decisions to improve the functionality of the website and mobile app.

●Implement Amazon Web Services (AWS) to administer website content.

●Utilize Facebook Analytics and Google Analytics to analyze customer behavior in order to increase customer conversion and maintain customer loyalty.

●Work in teams to improve user experience with an emphasis on increasing sales.

Gameloft, Mexicali, Mexico

Mobile Developer, May 2006–October 2014

●Develop, maintain, and support mobile games using Java, C++, C#, supported APIs and related tools.

●Identify and troubleshoot bugs, correct errors, make design decisions that involve reducing or eliminating content to adapt games to a particular device, and possibly add new features.

●Research mobile capabilities and technology available on cutting edge devices to add advanced features and/or apply client requirements.

●Develop games for well-known franchises, such as: Assassin's Creed, Asphalt, Batman, Fast & Furious, N.O.V.A. and others for mobile devices.

●Serve as a member of the Java, Windows Phone, and Windows development teams.

●Develop demo versions of mobile games for prototype devices.

●Develop and enhance mobile games for devices with BREW platforms using Java, C++, and C#.

●Work in teams to meet and exceed production goals.

Education

Universidad Internacional de la Rioja (UNIR), La Rioja, Spain

Master of Business Administration (MBA), August 2021

●Honors: Summa cum laude (GPA: 9.7/10)

Universidad Autónoma de Sinaloa, Culiacan, Mexico

Bachelor of Science in Information Technology, March 2006

●Honors: Summa cum laude (GPA: 9.7/10)

Certifications

Professional SCRUM Master I (PSMI)

February 2022

Microsoft Certified AZURE Fundamentals

April 2022

Site Reliability Engineer Foundation (SRE)

Oct 2022

Skills

●Ajax, Android, Android Studio, Angular, AppDynamics, AWS, Axosoft, Bootstrap, BREW, C, C#, C++, CSS, Eclipse, Evolven, Flash, Git, Gitlab, Hibernate, HTML, Java, Java SE & J2ME, JavaScript, JEE, Jenkins, Jira, JQuery, JSON, JSP -Servlets, Linux, Magento, Maven 3.2.3, Microsoft Office Suite, Multilanguage Toolkit Enterprise Architect, MVC, MVVM light toolkit, MYSQL Workbench, Netbeans, oAuth, OpenGL, ORACLE, Photoshop, PHP, PHPMyAdmin, Pivotal Cloud Foundry (PCF), REST web Services, SCRUM, Service Now, Sightline, SourceTree, Splunk, Spring Boot, SQL, SQLite, Struts, SVN, Tectia, Toad, Tomcat 7.0.57, UML, Visual Studio, Visual Studio Code, Win6530, Windows Phone 8, Windows XP/7/8.1/10, XML

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