Phlebotomy Technician Front Desk
Resume:
SHENNEL
GORDON
**************@*****.***
Hampton, VA 23669
Enthusiastic Phlebotomy Technician new to the healthcare field, and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of common tasks, and training in general skills. Motivated to learn, grow and excel in the Healthcare industry.
PROFESSIONAL SUMMARY
Kingsmill Resort & Spa - Housekeeping Inspector
Williamsburg, VA • 05/2013 - 09/2021
St. Francis Nursing Center - Environmental Services Leader Newport News, VA • 02/2008 - 05/2013
WORK HISTORY
Directed all aspects of employee supervision by managing 5 housekeepers and assigning daily responsibilities to ensure the timely and effective execution of duties per company standards.
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Maintained constant cleanliness throughout the resort by inspecting 65+ rooms or condos after the completion of the housekeeper per week and reporting the status of rooms/condos to the front desk.
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Created a streamlined process and gradually increased production of inspections by monitoring time and sending extra help as needed, expediting completion time by 50%.
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Facilitate training sessions for 10 employees while monitoring and evaluating employee performance, resulting in increased productivity and job satisfaction.
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Optimize file confidentiality and safety by verifying compliance with HIPAA while staying up to date with MSDS requirements.
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Conduct internal assessments to identify areas needing improvement, and implement corrective action steps to yield an increase in production by 20-25%.
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SKILLS
• Flexible and Adaptable
• Multitasking Abilities
• Excellent Communication
• Venipuncture
• Active Listening
• Logical Thinking
• Finger Stick Method
• Word processing
Menchville High School
Newport News, VA
Tidewater Medical Training
Hampton, VA
EDUCATION
•Certified Phlebotomy Technician
•BLS Certification
CERTIFICATIONS
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