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Sales Associate Customer Service

Location:
Alexandria, VA
Salary:
65,000
Posted:
December 05, 2022

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Resume:

Krissy Castillo

Alexandria, Virginia • 540-***-**** • adtvd5@r.postjobfree.com • linkedin.com/in/krissycastillo Human Resources Sourcer and Recruiter

As a Talent Acquisition Specialist, I work closely with my hiring managers to obtain a deeper understanding of their needs and carefully curated culture, to successfully source their ideal candidate. I am honored to be the first step into your next life-changing opportunity. In short, I get people jobs!

WORK EXPERIENCE

Talent Acquisition Specialist • Apr 2022 - Present Makom • Rockville, Maryland, United States

• Successfully managed full-cycle recruiting for up to 11 position of all levels. Ensured that all potential candidates and new hires had an easy transitions into our organization.

• Filled 70 positions within 3 months of hire. Ensured that Community Living and Transition programs were fully staffed to provide quality services to all participants.

• Utilized proven communication skills to partner with hiring manager in "Hiring Manager Intake" sessions, to improve hiring strategies.

• Walked potential new hires through an extensive hiring process, ensuring a great onboarding experience for all candidates and Human Resources partners.

Human Resources Corporate Recruiter • Feb 2021 - Apr 2022 Regency Management Services, LLC • Brandywine, Maryland, United States

• Accelerated onboarding by 30% in the first 5 weeks by creating an efficient strategy to drive candidates through SyncHR ATS System.

• Coordinated with hiring managers to schedule daily internal and external interviews, follow-up meetings and hiring reports

• Delivered acquisition from 6 to 15 in 4 weeks by screening, sourcing and interviewing over 100 sales associate candidates. Office Manager • Feb 2020 - Feb 2021

Ashley Furniture Homestores • United States

• Managed office/customer service staff and, in the absence of Store General Manager or Sales Manager, all store personnel

• Fostered a teamwork environment. Personal efforts were cited as the driving force behind Ashley's employee-retention rate of 65% within an industry where high turnover is the norm.

• Managed and delegated transaction pertaining to over $4M worth of sales across customer service staff. Chief Justice • Jun 2019 - Jun 2020

VCU Student Government Association • Richmond, Virginia

• Managed a staff of 5 members of the VCU student body that performed as Associate Justices for VCU's SGA.

• Ensured that the Code of Conduct within Student Government was honored throughout all VCU Student Orgs on and off campus. Internship • Jan 2019 - Jun 2020

U.S. Senator Mark Warner • 909 E. Main St. Richmond, VA

• Assisted with a wide variety of administrative tasks. I wrote correspondence, handle mail and manage phone calls. Resident Assistant • Aug 2018 - Jun 2020

Virginia Commonwealth University • Richmond, VA, United States

• Oversaw and mentored a group of 25 students and promoted student involvement. Ensured student presence on significant, university-wide committees and councils at VCU.

SKILLS

Paycom, Customer Relationship Management (CRM), Talent Acquisition, Social Media, Human Resources (HR), ADP Workforce Now, Microsoft Office, Organization Skills, Critical Thinking, Applicant Tracking System, Fully bilingual Spanish, Teamwork, DE&I, Skilled Multi-tasker, Communication

EDUCATION

Bachelor of Science in Criminal Justice • Virginia Commonwealth University • Richmond, VA • Aug 2016 - May 2020



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