Tiana Drummond
Rock Island, IL *****
**********@*****.***
Enthusiastic, dependable worker with solid work history, thriving in fast paced environments. Cashier and Customer Service experience
Management training.
Recognized as a fast learner who adapts well to new situations. Flexible with hours and willing-and ready to fill in at a moment's notice Authorized to work in the US for any employer
Work Experience
Project Supervisor
Kimco - Iowa
May 2022 to Present
Travel throughout Iowa and Illinois training cleaners and cleaning/deep cleaning accounts Security Officer
Per Mar Security Services - Davenport, IA
January 2016 to April 2022
Work the desk as an operator
Customer Service Representative
Group-O - Milan, IL
September 2013 to January 2016
Inbound calling helping customers with tracking packages and answering questions Customer Service Representative
Apac - Davenport, IA
November 2010 to August 2013
Inbound / out bound calls
Education
diploma
rock island high school
Skills
• Microsoft office. 58wpm (10+ years)
• Loading
• Food Prep
• General Labor
• Houseman (Less than 1 year)
• 10-Key
• Customer Service (10+ years)
• Call Center (1 year)
• Typing
• Banquet Experience
• Cash Handling
• Cleaning Experience
• Custodial Experience
• Laundry
• Machining
• Typing
• Commercial Cleaning
• Microsoft Word
• Serving Experience
• Kitchen Experience
• Training & Development
• Retail Sales
• Restaurant Management
• Guest Services
• Cooking
• Supervising Experience
• Microsoft Excel
• Shift Management
• Security
• Food handling
• Food service
• Inventory Control
Languages
• English - Expert