Aishah Muhammad

Dallas-Fort Worth, Texas

945-***-****

adtv8s@r.postjobfree.com

OBJECTIVE:

To obtain a position with a company that can utilize an individual with customer service experience.

EDUCATION:

• High School Diploma

• Tarrant County College August 2019

EXPERIENCE:

Host/Server: Posados Cafe Bedford, TX October 2018-February 2019

• Greeted guests as they entered, placing guests on waitlist, if needed

• Providing guests with menus and directing to their assigned tables

• Engaging with guests to ensure they are happy with food and services

• Answered phone calls, maintained reservations, and answered questions

• Serving food in a timely manner and had knowledge of the menu and specialties Team Member: Boston Market Hurst, TX May 2018-November 2018

• Engaged customers by taking their food and drink orders accurately and relaying to the kitchen staff

• Provided excellent and friendly customer service with knowledge of the menu and the ability to make suggestions and answer questions.

• Prepared checks that itemize the total meal costs and sales tax.

• Help with food preparation when necessary

• Ensured tables were clean and inviting for customers. Volunteer Babysitter: Church of Scientology Baton Rouge, LA August 2014-October 2015

• Provided food, play time, and tidying of activities

• Encouraged cognitively stimulating play time

• Implemented nap time

• Monitored child on a consistent basis to provide a safe environment Server: Red Robin Fort Worth, TX Jan 2020 - August 2020

• Entertaining customers while also serving them.

• Having a strong knowledge of the menu, discounts that could be applied, and also promotions.

• Using advanced POS technology, electronic handheld devices, as well as ziosk machines to take care of customers orders and pay out process

• Bussing entire section (exp: cleaning table, seats, and also sweeping between each table recieves)

• Providing customers with great service, a good spirit, and swift service. Service Representative: Agero Fort Worth, TX April - July 2020

• Helping customers with roadside problems

• Having knowledge of our roadside assistance quotes and being able to tell the customer the right amount of payment

• Sending out towing trucks as well as contacting towing companies for their quotes. Also calling back towing companies assigned to jobs if they are running late

• Making sure every time a customer is set up for roadside assistance everything is correct

• Providing swift and easy service

Burleson Honda: Receptionist Burleson, TX December- April 2022

• having knowledge of how to operate Microsoft excel

• High computer knowledge

• Responsibility to be organized such as making sure important documents are copied and put away safely to ensure no information gets lost and is confidential

• doing tasks tasks such as cleaning, sanitizing, keeping areas of dealership presentable and also doing everything in a timely manner

• taking calls and helping customers who call the dealership as well as helping customers that come into the dealership

SKILLS:

• Customer service Experience

• Restaurant Experience

• Babysitting Experience

• Demonstrated Age-Appropriate Teaching Experience

• Excellent Communication & Interpersonal Skills

• Knowledgeable of Computer and Technology

• Ability to adapt quickly and efficiently

• Call representative experience

• Retail Cashier Experience

Contact this candidate