Time Delivery Customer Service

Darlene Martin

***** ******

Chesterfield, MI ***47

Cell: 248-***-**** Email: ****************@*****.***

Profile: To obtain a position within an organization that utilizes my 20 plus years in materials management, lean manufacturing implementation, customer service and supervision.

Experience:

Materials Manager (02/2022 to present)

Auria Solutions, St. Clair Michigan

Manage all day-to day operations of the materials department to promote efficient and effective plant operations.

Manage and improve the cost of goods in conjunction with sales to meet annual budget. Developed and maintained key performance indicators to monitor both front office and warehouse personnel performance in terms of safety, quality, and productivity.

Developed Min/Max levels for raw and finished goods materials.

Manage an office staff of 4 in addition to 9 hourly employees in shipping/receiving and material movement.

Developed cycle count program, physical inventory accuracy programs and established control in place from a compliance point of view.

Materials and Logistics Manager (07/2020– 2/2022)

P&The Global Packaging

Designed the material flow for a 380,000 square foot building to effectively move product using a visual factory method.

Established Min/Max levels for all BOM Items.

Implemented the materials, production recording and part lists including BOM and Process routing for Plex ERP system.

Wrote work instructions for end users with screenshots and written documentation.

Hired and trained key personnel in production and materials positions.

Developed a cycle count program to maintain and reconcile consigned inventory between P&The and FCSD Service division.

Established and maintained departmental KPI’s.

Conducted quarterly and yearly physical inventory counts.

Senior Material Analyst / Shipping Supervisor (01/1998 – 7/2020)

American Axle

18450 15Mile Road, Fraser MI

Collaborate directly with customers and production floor to ensure orders were produced and shipped according to customer demand.

Maintained and updated release information using Plex ERP System.

Increased our customer scorecards from 80% to 99.6% on-time delivery.

Manage supply base to ensure timing was met for JIT delivery of raw and wip material.

Managed and updated customer specific websites including Ford, FCA, GM, GKN and ZF

Managed 10 Shipping and receiving clerks.

Continuous Improvement Coordinator

Facilitated 50+ Kaizen Events focusing on 5S, one piece flow, work balancing and standard routes and processes.

Reduced lead times in overall processes

Regained 6000 square feet of shop floor area

Re-deployed indirect associates and equipment to value added areas

Designed standards for work areas

Designed standard routes for forklift operators increasing throughput.

Skills

Mindfulness and effective time management skills

Strong interpersonal and team-building skills

Strong skills in Excel, PowerPoint, and MS Word

Demonstrated ability to work independently to organize and prioritize demands, oversee multiple complex tasks simultaneously, set and meet deadlines and follow-through within a demanding environment with multiple and competing demands.

Ability to work in a fast-paced, cross function environment while maintaining composure, focus and positive attitude.

Contact this candidate