Center Representative Data Entry
Resume:
Olivia Lampkins
Eden, NC *****
Cell: 336-***-****
E-Mail: *.********@*****.***
Professional Summary
Hardworking [Job Title] able to handle physically-demanding work with ease, readily standing for long shifts and lifting up to [Number] pounds. Knowledgeable about [Type] machine operation, calibration, and repair. Strong quality control skills.
Motivated [Job Title] skilled at meeting customer needs with expert [Type] support. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintain organized, clean and safe work areas with diligent attention to important details.
Talented [Job Title] able to prioritize and organize workloads for maximum efficiency. Expert in all facets of business operations and administrative support. Proficient with [Software] and able to quickly learn new systems with self-motivated, smart approach.
Skills
Quality control
Production preparation
Operate machinery
Package shipments
Materials inspection
Assemble products
Organize supplies
Data entry
Microsoft Word
Task prioritization
Written communication
Account updates
Transaction processing
Application processing
Business correspondence
Accounts payable
Payroll administration
Phone reception
File systems management
Customer service
Word processing
Database administration
Spreadsheet tracking
Time management
Experience
December 2020 to Current
ICF Martinsville, VA
Call Center Representative
Offered actionable solutions for customer concerns by following internal database prompts and company scripts.
Completed routine transactions for customers such as opening accounts and processing payments.
Answered incoming calls, chat messages, and email communications to handle [Product or service] concerns.
February 2017 to Current
Gildan Activewear Eden, NC
Machine Operator
Resolved defects by correcting products and removing sub-standard items from line.
Moved heavy loads with forklifts, overhead cranes and hand trucks.
Packaged finished products into boxes, cartons and containers for shipping to customers.
Moved products to the next station for further processing or packaging.
March 2015 to December 2015
Lilly loading service Martinsville, VA
Secretary
Handled [Number]+ calls each day, skillfully managing multi-line telephone system to answer questions, route calls, and take messages.
Maintained calendars, updating staff diaries with new meetings, appointments, and travel plans.
Completed accurate payroll by carefully tracking and verifying time in [Software].
Managed all incoming and outgoing mail, packages, and faxes.
December 2016 to February 2017
Shipman family home care Reidsville, NC
Nurse Aide
Monitored patients for signs of insufficient care, abuse, or other reportable concerns.
December 2016 to February 2017
Starlite technology Eden, NC
Cashier
Balanced cash drawer at beginning and end of each shift, investigating and resolving any discrepancies.
Covered multiple store areas by cross-training in different roles.
Recorded daily transactions precisely to avoid errors and keep logs accurate.
Education
June 2014 John Motley Morehead Eden, NC
Diploma
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