Tia Smith

Chesapeake, VA *****

adtv0o@r.postjobfree.com

+1-757-***-****

To obtain a position with a company where I will have room to grow Authorized to work in the US for any employer

Willing to relocate to: Norfolk, VA - Chesapeake, VA - Portsmouth, VA Work Experience

Retail Merchandiser (Part-Time)

Driveline Retail Merchandising - Norfolk, VA

May 2022 to Present

Retail Merchandising... Data Entry

Editor/ Call Center Representative

Lifetouch National School Studios - Chesapeake, VA September 2018 to Present

Using a computer program to edit, crop, correct, and retouch photos... Data Entry... Answered phones for customers inquiring about dates, pricing, and packages Customer Service Call Center

Conduent - Chesapeake, VA

September 2018 to September 2019

Data Entry 3rd party Inbound call center that does annual enrollment and password resets for customers seeking information about employer provided benefits Bus Driver Full Time

MV Transportation - Norfolk, VA

April 2017 to September 2018

Paratransit bus driver Data Entry

Customer Service Call Center

Sutherland Global Services - Chesapeake, VA

October 2015 to May 2017

Call center operations... Filing disability insurance claims... Answering Questions about disability insurance/fmla/life waivers Directory Assistance/ Data Entry Lead Teacher/Owner

Shining Stars Daycare - Norfolk, VA

January 2008 to August 2016

Took care of children in a preschool setting

• Completed paperwork

• Communicated with parents regarding their child's growth and development

• Planned and organized field trips/ DATA ENTRY

Direct Support Professional

Caring Hands SEE LLC - Virginia Beach, VA

November 2014 to July 2016

Responsibilities

Assisted individuals with intellectual disabilities with their everyday living Skills Used

My ability to work with all kinds of people whether high functioning or low functioning .. I am also medication certified,CPR&first aid,TOVA,human rights,OSHA etc DATA ENTRY Greeter/Cashier

WalMart - Chesapeake, VA

April 2013 to November 2014

Responsibilities

Greeted customers at the door, rang up groceries,solve customer issues on a day to day basis,cashed checks in the money center

Skills Used

Customer service skills, money handling, and computer skills Lead Teacher

Colonial Day School - Norfolk, VA

October 2005 to January 2008

Taught preschoolers

• Created lesson plans

• Planned and organized field trips

• Accepted tuition payments

• Drove the bus

• Supervised Five Assistants

Education

College in Billing and coding

Centura College - Norfolk, VA

2012 to 2013

Trade School in CNA

Madison Career Center - Norfolk, VA

1997 to 1997

High school diploma in General Studies

Keystone Job Corps - Drums, PA

Skills

• Call Center

• CSR

• Customer Service

• Customer Care

• Adobe Photoshop

• Retail Sales Medical Billing & Coding

• Medical Terminology

• Advanced ICD-9

• CM

• CPT Coding

• Medisoft Advanced Patient Accounting Software

• Hospital Billing and Medical Insurance General

• People Skills

• Team Player

• Multi-Task

• Punctual

• Dependable Office

• Microsoft Office

• Keyboarding- Typing: 40 WPM

• Appointment Scheduling

• Bookkeeping

• Cash Handling

• Paratransit

• Bus Driving

• Medical Records

• Developmental Disabilities Experience

• ICD-10

• School Bus Driving

• Transcription

• Medical Office Experience

• Photography

• EMR Systems

• Insurance Verification

• Clerical Experience

• HIPAA

• Epic

• Senior Care

• ICD Coding

• Video Editing

• Caregiving

• Phone Etiquette

• Computer Skills

• Meal Preparation

• Financial Report Writing

• Laboratory Experience

• Data Entry

• Planograms

Certifications and Licenses

First Aid Certification

CNA

CPR Certification

Certified Coding Specialist

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