Service Representative Substitute Teacher

*** ********* ****, **** ****, Alabama 334-***-**** ***********@*****.***

Alma Lewis Kelly

Objective

Seeking a challenging position in customer relations that utilizes my unique experience and talents while offering advancement opportunities in exchange for sincere dedication, consistent productivity, and unbreakable integrity.

Experience

2008-present

Montgomery Public Schools System

Montgomery, AL

Substitute Teacher

Supervise students

Follow lesson plans explicitly as instructed by the teacher

Present a neat and professional appearance

Manage student emergency in a timely manner

Create lesson plans if needed

Promote student discipline

Maintain a classroom environment conducive to learning

2007 - 2009

McInnis School of Special Needs

Montgomery, AL

Instructor Substitute Teacher

Serve clients by feeding, toileting, clothing, hygiene care

Provided daily learning activities

Created and maintained a classroom environment conducive to learning

Follow oral and written instructions

2001–2007

Little Lambs Daycare

Montgomery, AL

Pre-school Teacher

Provide service for infants and toddler

Provide after school care

Supervise mealtimes and recreational activities

Tutored preschoolers with letters, numbers, and colors

Worked with parents and preschoolers of students

2001–2003

AT & T Cable Service

Montgomery, AL

Customer Service Representative

Provided A1 customer service by phone by answering questions, assisting with account information, and cable problems

Communicated with technicians

Entered information and requests into the computer system

Education

Alabama State University

Montgomery, AL

B.S. Business Management

Affiliations

1979 - Present

Ephod Family Worship Center

References

References are available on request.

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