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Security Officer Customer Service

Location:
Buffalo, NY
Posted:
December 04, 2022

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Resume:

Thomas B. Vaughan

Address: ** ******** *****, *************, *** York 14221

Phone: 716-***-**** Email: adtuww@r.postjobfree.com

Director of IT Infrastructure Chief Information Security Officer

An accomplished and business savvy professional with robust experience acquired over the years in delivering optimal results & business value in high-growth environments and establishing key relationships with business segments. Result oriented and self-driven professional with over 25 years of experience and expertise in building IT Infrastructure Architectures and its supporting personnel, including physical data center construction, hardware specifications and building and implementation, IT Infrastructure Services, and Strategic Planning, and Security. Primarily concerned with the efficient operations of a business or organization. From the board room to server room, to desk side hands on with all technology and support. Primarily a Computer Science professional first, management second.

Possess verifiable leadership, interpersonal, and communication skills that help put across things with a crisp point. A remarkably successful mentor to peers and colleagues, owing to exceptional people's skills and always giving them the nudge in the right direction to go the extra mile, helped achieve what seemed difficult with ease. Have a solid track record in achieving the set goals and delivering personal best at every step of the way to provide optimal results. Thrive in fast-paced business environments and cherish a chance to self-manage things through the innate problem-solving skills and never say never attitude. Roll up sleeves and get to work.

~ Award winning ~

~ Saved millions of dollars engineering, installing, and negotiating IT infrastructure ~

~ Created a close-knit high-impact team of nine to directly manage the infrastructure components and capable of building and handling over 850 servers, Petabyte of storage, 4000 workstations, and a Service Desk in a 24x7x365 environment. ~

~Hands on Player-coach getting things done doing the technical things from pulling cable to managing servers and storage.

Skill Areas: Strategic Business Planning Infrastructure Management Business Development Auditing Disaster Plan/Business Continuity PCI compliance Change Management Incident Management Project Management Risk Analysis Customer Service & Relationship Management Cross-Functional Business Acumen Multitasking in Fast-paced Environments Articulate Oral & Written Communication Quick Problem Resolution & Decision Making Team Building, Training & Development Collaborative Leadership Skills, Personally Making the technology work

PROFESSIONAL EXPERIENCE

Mercantile Adjustment Bureau (Jul 2017 – Present)

VP of Information Technology/Chief Information Security Officer (CISO)

Oversee Cyber Security and Physical Security, including IT Infrastructure, networking, vulnerability management, PCI compliance, Networking, Servers, and data center.

Administer Vulnerability scans/assessment, remediation, PCI compliance, and audits.

Manage Networking, Fortinet Fire Wall, SIEM AlienVault, Symantec Endpoint Protection, Infrastructure management, and Disaster Plan/Business Continuity.

Whiteboard IT Solutions (Apr 2016 – Jan 2017)

HIPAA/CISO and Enterprise Solutions

Adroitly developed a security product suite to meet HIPAA/PCI requirements and upgraded small business/office security to recent standards.

Met regulatory and best practices for cybersecurity monitoring and infrastructure.

Adhered to HIPAA Security rule using NIST/SANS 20 criteria.

Managed security program offerings and regulatory requirements

Implemented SMB Security offering for HIPAA/PCI compliance and best practices.

Drove vulnerability scans and remediation, in addition to monitoring traffic and security devices.

JBM Computer Consultants (Oct 2014 – Mar 2016)

Director of IT Services

Rendered DR/BC build-out, security and vulnerability management, and HIPAA regulatory policy and implementation.

Directed site security and a correlation between all system's events and firewall events to detect anomalous behaviors.

Introduced Patch Management and verified with vulnerability scanning.

Explored cloud deployment as an alternative for on-premises product deployment

Ensured HIPAA compliance with policies, monitoring, log consolidation, and reporting implementation.

Used USM to correlate data from differing sources for threat detection.

Roswell Park Cancer Institute, Buffalo, New York(2007 - 2013)

Director of IT Infrastructure

Provided architectural vision, leadership, and direction for realizing the business goals related to Information Systems Infrastructure and support.

Designed, installed, and implemented a redundant infrastructure architecture to provide a highly available system to support an advanced Electronic Medical Record systems portfolio.

Managed all infrastructure projects independently for over 24 years on time and on/under budget.

Spearheaded a diverse team of 31 employees and managed an annual budget of $2.5M million.

Selected as a Finalist in Computerworld's 2008 "Best Practices in Infrastructure Management" Awards Program, finished second place.

Created a close-knit high-impact team of nine to manage the infrastructure components directly and capable of handling over 850 servers, Petabyte of storage, 4000 workstations, and a Service Desk in a 24x7x365 environment.

Implemented security controls and participated in security policy and planning for compliance.

Introduced new technologies to benefit business, culminating with Microsoft Lync being deployed campus-wide for collaboration and meetings.

Performed a weekly ‘Walk About’ with the Service Desk supervisor to a random targeted location to speak to the people using the systems.

Optimized infrastructure maintenance, for example, Structured RPCI on a 4-year desktop refresh cycle with lease equipment to replace an aging desktop infrastructure to maintain productivity and save money.

Re-engineered the tier-one storage model from purchase to a lease model using just the maintenance funds from old equipment to acquire modern next-generation storage for a line of business applications.

Introduced a Private Cloud infrastructure and server consolidation project, saving money on power and physical data center space.

Initiated operations on the path to ITIL best practices revamping Incident Management and Change Management processes.

Formulated a trainee program to mentor and provide advancement of talented people from the Service Desk to fulfill the Infrastructure Teams' needs.

Prior Employment Details

IT Consulting Engagements

Affinity Enterprises - HP reseller, consult on IT Infrastructure with customers Jan 2014 – Oct 2014

Private engagement - Buffalo cloud provider – Infrastructure Assessment 2 weeks Jul 2014

Roswell Park Cancer Institute, Buffalo, New York 1999-2007

St. Joseph Hospital, Cheektowaga, New York 1989 - 1999

Technical Computing Specialist/Project Mgr.

Canisius College 1986 - 1989

Programmer/Analyst

PROFESSIONAL DEVELOPMENT & CREDENTIALS

BS Computer Science Program ACM Accredited Canisius College, Buffalo, New York

Certifications:

Certificate/Tested - Building HP Server Solutions – Sep 2014

Military Service:

The United States Marine Corps



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