Entry Specialist Data
Resume:
Deborah M. Fordyce
Marion, Iowa, 52302
adtuwh@r.postjobfree.com
Professional Experiences –
**** - **** ***** **** **********, Real Estate and Appraisal, Mount Vernon, Iowa
IT / Administrative Support
Monitor and maintain all office equipment including computers, phones, faxes, printers, and all other office equipment. Provide user training and support, provide hardware and software support. Backup all departments in daily activities. Create brochures and other marketing materials. Assist with company wide support staff trainings. Test office for new technologies and office procedures. Microsoft Office Suites, Laserfiche, ArcView and ArcGIS 10.3 software training. Create cost effective and alternative solutions to current office practices.
2008-2008 Quality Care Lawn Care/Quality Care Storage Company, Iowa City, Iowa
IT Manager
Monitor computer helpdesk, provide user support, redirect priority concerns, provide hardware and software support. Assist in software conversion. Provide technical support.
2003-2007 Shoemaker & Haaland Professional Engineers, Iowa City, Iowa
IT / Marketing & Administrative Support / Web Design
Monitor computer helpdesk, provide user support, redirect priority concerns, provide hardware and software support. Accounts Payable / Accounts Receivable, answering phones and other front office duties. Duties also include working with the President, Vice President, Engineers, Surveyors, and Technicians. Marketing duties include web site creation and maintenance and creation of marketing materials and booklets. Upgraded to Small Business Server 2003. This business is growing with 39 employees in 3 locations, Cedar Rapids, Keokuk and Coralville.
2002-2003American College Testing (ACT), Iowa City, Iowa
Customer Service Representative
Customer Service to individual that are requiring services and information regarding the ACT test. Data entry of online orders and filing duties. This is a temporary full-time position.
Deborah M. Fordyce Continued….
2002-2002Cedar Rapids Truck Center, Cedar Rapids, Iowa
Office Manager
Accounts Payable / Accounts Receivable, answering phones, and other front office duties. Data entry, inventory, petty cash, payroll, maintaining ledger sheets.
1999-2001Riverstone, Inc., Lisbon, Iowa
Mail Order Processing Supervisor / Manager
Managed up to 70 people focused on goal oriented customer satisfaction and turnaround accuracy in volume. Management duties included workload forecasting, work assessment, training, motivation, hiring and firing. Consolidated information, generated reports, and provided advice to Senior Management concerning the business aspects of my area. The area included mail order accounting, data entry, caging, encoding, deposits and reconciliation. Contract negotiations.
1997-1999J & P Cycles, Anamosa, Iowa
Data Entry Specialist
Data entry and page preparation for online catalog and the printed catalog. Proofing and modifying web pages, the printed catalog and Harley Women magazine. Receptionist duties and other duties as assigned. Provided service interface for call-in requests. Was solely responsible for customer interface for the Build-A-Bike campaign.
1992-1995Marion Police Department, Marion, Iowa
Emergency Services Dispatcher (E911)
Answering E911 calls and administrative lines for the Police Department. Dispatched Police, Fire and Ambulance Services. NCIC Trained.
Education –
University of Iowa, Iowa City, Iowa
Computer Science – Pre Law, Junior Level
Kirkwood Community College, Cedar Rapids, Iowa
Local Area Network Management (LAN), Associate of Science Degree – August 2005.
Iowa Wesleyan College, Mount Pleasant, Iowa
Completed scholarship of one year with above average performance, 1983.
Computer Skills –
Experience in operating IBM-PC’s. Windows 98, 2000, NT, XP, Vista, Windows 7 Windows 10; Microsoft Office Suites (2003, 2007, 2010 and 365), including Word, Excel, Access, PowerPoint, Visio, Publisher, Internet and email applications.
Experience with Adobe Creative Cloud and with AS-400 for data entry.
Knowledge with operating systems (Win98 through Windows 10) and various utilities such as Norton Ghost, Partition Magic, etc.
Have minor experience with Apple products.
Deborah M. Fordyce
1905 1st Avenue
Marion, Iowa 52302
adtuwh@r.postjobfree.com
References
Troy Louwagie
1060 Springville Road, NW
Mount Vernon, IA 52314-9603
Licensed Real Estate Broker in IA & IL,
Hertz Real Estate Services
adtuwh@r.postjobfree.com
Ryan T. Kay
102 Palisades Road
Mount Vernon, Iowa 52314
Office Manager & Farm Manager
adtuwh@r.postjobfree.com
Kirk Weih
102 Palisades Road
Mount Vernon, Iowa 52314
Farm Manager
adtuwh@r.postjobfree.com
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