Selena Flowers
Winter Haven, FL *****
adtuwf@r.postjobfree.com
Willing to relocate to: Orlando, FL - West Palm Beach, FL - Stone Mountain, GA
Authorized to work in the US for any employer
Work Experience
Research Assistant
American Directions Group - Lakeland, FL
March 2020 to Present
Interviewing veterans with mental disabilities
Customer Service Representative
Sykes Enterprises, Incorporated - Lakeland, FL
July 2018 to Present
Healthcare rep. Word, excel and other systems.
Cook
Lake Wire Retirement Center - Lakeland, FL
December 2020 to February 2021
Preparing cooking and serving residents
Dispatcher
Andy Frain Security - Atlanta, GA
October 2020 to November 2020
Multi camera security watch entering information from an incident into the weidar and dispatching
officers and or police to different areas
Cook
Christians early childcare - Winter Haven, FL
July 2016 to August 2016
Cooking breakfast and lunch and fixing snack
Poultry Processor
Pilgrim's Pride - Enterprise, AL
April 2013 to March 2015
Hanging, grading, packing, weighing poultry in a cold atmosphere.
Janitorial/Hha
Clark farms - Elba, AL
December 2009 to June 2011
Cooking house cleaning laundry putting up seasonal decorations driving to doctors appointments
Sandwhich Artist
Subway
March 2009 to February 2010
Sales Associate
Yamato mobile - Boca Raton, FL
March 2007 to January 2008
Setting pumps for gas selling products at the store including pizza hot dogs and liquor
Data Entry Clerk/mailroom clerk
State Farm Mutual Automobile Insurance Company
May 2004 to May 2005
Making and preparing all the fixings for a great sandwich salad or pizza
Debris Monitor
General Physics - Bartow, FL
August 2004 to October 2004
Monitoring trucks picking up debris after the hurricanes in various cities and writing tickets for the
disposal. Started from the beginning until it ended.
Customer Service Rep
Kelly Services
January 1998 to 2001
Education
Regular
Lake Wales Senior High School
Cna hha
Nursing asistant training school
Skills
• Microsoft word and data entry (6 years)
• Customer Service (5 years)
• Cooking (10+ years)
• Housekeeping/Janitorial (9 years)
• Front desk (4 years)
• Teaching (4 years)
• Call Center (4 years)
• CSR (5 years)
• Customer Care (10+ years)
• Food Service (10+ years)
• Crew Member
• Data Entry
• Fast Food
• Nursing (10+ years)
• Childcare (5 years)
• Home Care (2 years)
• Residential Cleaning
• Vital Signs
• Hospital Experience
• Caregiving
• Laundry
• Food Preparation (10+ years)
• Meal Preparation
• Patient Care
• Hospice Care
• Medication Administration
• Microsoft Excel
• English
• Microsoft Word
• Typing (4 years)
• Warehouse experience
• Spanish
• Infection Control Training
• Documentation review
• Phone etiquette
• Cash handling (5 years)
• Communication skills
• Supervising experience
Certifications and Licenses
CNA/HHA
Present
Certified Nursing Assistant (CNA)
Drivers License
Emergency Medical Technician-Basic
January 2021 to January 2022
State Tested Nursing Assistant
Assessments
Customer Service — Proficient
September 2020
Identifying and resolving common customer issues
Full results: Proficient
Problem Solving — Completed
August 2019
Analyzing relevant information when solving problems.
Full results: Completed
Retail customer service — Familiar
August 2021
Comprehending and responding to retail customer needs
Full results: Familiar
Customer focus & orientation — Proficient
June 2021
Responding to customer situations with sensitivity
Full results: Proficient
Work style: Reliability — Highly Proficient
July 2021
Tendency to be reliable, dependable, and act with integrity at work
Full results: Highly Proficient
Customer service — Proficient
September 2020
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.
Additional Information
Willing to learn new things and be apart of something great.