Insurance Verification Receptionist

Janice Baker

Stafford, VA *****

***********@*****.***

910-***-****

Work Experience

RMA/CNA

WILMINGTON HEALTH - Wilmington, NC

November 2011 to July 2022

• Acts as receptionist, performs secretarial duties, may communicate with insurance companies, and calling in/faxing prescriptions

• Prepares patient for and assists with examinations

• Administers injections and medications, dresses wounds and incisions, provides accurate and consistent information to the patient using an established protocol, interprets Physician's instructions to patients, assists with emergency and minor procedures, and performs related tasks as directed

• Collects patient data and maintains records of vital statistics and physiological/biological information in Electronic Medical Records (EMR) system

• Cleans and sterilizes instruments and equipment, and maintains stock of supplies and medications.

• Conducts specified laboratory tests

• Communicates with managed care for prior authorizations. Schedules procedures on campus and off site

• Responsible to respond to/triage patient phone calls and messages

• Educates patients and instructs on any medications, treatment plans, etc. Skills

• HIPAA

• Medical Office Experience

• Experience Administering Injections

• Triage

• Medical Records

• Patient Care

• EMR Systems

• Laboratory Experience

• Clerical Experience

• Vital Signs

• Employee Orientation

• Insurance Verification

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