Randall Shook
Artist/Licensed Cosmetologist and Esthetician
Houston, TX 77003
adtuvj@r.postjobfree.com
I currently work as a master stylist and makeup artist. To combine my talents as a certified makeup artist and licensed esthetician and Hair stylist and guest services by executing hands on application and demonstration along with product knowledge and my background in hair and skin care to analyze and suggest the proper products based on guest conversation and consultation using excellent customer service and communication skills to exceed $ales goals and creating memorable experiences.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Guest Service Agent
Carnival Cruise lines
April 2019 to Present
1. Greet all guest with a smile and handshake. Help guest with debark including finding lost luggage. I arrange huddle transportation to airports, and hotel. I make sure the ship is debarked in an organized orderly safe fashion.
2. I do Embark. Greet guest and welcome them to carnival. I assess the guest special needs if any while on board the ship. I complete guest check in and assign state rooms. I check and make sure everyone travelling has all the proper documents to travel. I own any problem until it is solved. Colorist
Madison Reed Color Bar - Houston, TX
June 2021 to June 2022
As a colorist at Madison Reed I always exceeded my clients expectations, using my knowledge of the color wheel and eye for placement (I studied fine art in college and am a working professional studio artist). I averaged 16 color/ highlight clients per day putting me in the top 5% of the company nationwide. I did this with product knowledge, excellent communication skills and add on services. I was the most requested stylist.
Guest Service Agent/Setup team lead
Disney Cruise Lines/metro cruise services - Galveston, TX October 2019 to January 2020
This is a seasonal position, Best experience of my life working woth the Disney team. The Disney ship arrives in Galveston around October for the winter season then returns to San Diego in January. Skin Care Advisor and makeup artist
Origins - An Estee Lauder Company at Dillards - League City, TX September 2018 to April 2019
1. I hold a Texas cosmetology license.
2. I greet guest that are shopping in the store and tell them about origins and invite them to my counter 3. Where we have a casual consultation based on there needs, concerns and lifestyle. 4. I let them know that i would love to treat them to a facial, a mask, or an anti aging hand massage or just a nice neck and shoulder massage
5. I create fantastic events every weekend showcasing a product. I find the perfect products that everyone needs and can add to there beauty routine no mater what skincare or makeup they are curently using.
6. I create weekly and daily sales goals.
7. I go above and beyond the guest expectation making sure they have a memorable experience for a lasting relationship.
8. I run a very tidy, organized state board counter following all safety and sanitary precautions. Beauty Advisor Aveda
Estee Lauder Companies/AVEDA - Houston, TX
August 2017 to September 2018
I am the talent (licensed hair stylist and makeup artist and esthetician). I create exciting events showcasing a particular product to create a buzz and increase sales goals. Lots of hands on working with the guest using product knowledge and application to ensure a memorable experience while establishing a repeat client network.
Beauty Advisor
Clinique - Galveston, TX
September 2016 to July 2017
Brandon Barnard ASM 512-***-****
Smile and greet every guest and invite them to my counter while they are shopping in store. Demonstrate and explain three step skin care using product, tape and visual aids. Quickly and effectively treat guest to services such as smoky eye or hand massage using all safety and sanitary precautions. Suggest products bases on clients consultation and conversation. Offer another product to go along with the one they are getting. Retain client's information and invite them to become part of my clientele. Close the sale, let them know of any promotions they may be coming up and honestly thank them. Suggest another service and pre book that appointment. Now iv created a buzz around my counter. Other accomplishments and experience
Randall is a true beauty expert with many years of experience in all aspects of the industry. Working as a top stylist, colorist and educator for Jose Eber @ Saks 5th Ave. Corene @ Neiman Marcus. Organic Color Studio in the Dallas Meditation Center and other fine salons. With his love of theater and the arts he spent years doing hair and makeup with Disneys Beauty and the Beast and Lion King. Other productions such as Ragtime, Hong Kong Ballet, and Annie Get Your Gun to name a few. As a makeup artist he worked for MAC @ Dillards, Dallas Tx. And has freelanced for Dior, Smashbox, Bare Minerals and many others. Print work includes Paper City magazine and Caltrate commercial. A team player in creating magical events and fashion shows for Neiman Marcus and Barneys. But his most important client is YOU! Professional Contacts and References:
Amy adtuvj@r.postjobfree.com Director for Disney Cruise lines Galveston, Texas. 306 Kempner, suite 300, Galveston, Texas, 77550
Ashly adtuvj@r.postjobfree.com Asst. Director for Disney Cruise lines Galveston, Texas. Kelly Parker Galveston weddings.com 832-***-****
Stephanie Dickenson Neiman Marcus 909-***-****
Melissa Deformed Jose Eber 512-***-****
Education
license in Cosmetology/Esrhetiean
International Beauty College - Dallas, TX
January 1986 to March 1988
Some College in Fine Arts
Brookhave College - Farmers Branch, TX
Skills
• Excellent customer service and communication skills (10+ years)
• Customer Service
• training
• Sales
• Customer Service Skills
• Receptionist
• retail sales
• Front Desk
• Retail
• Time Management
• Microsoft Word
• Microsoft Excel
• Makeup Application
• Guest Services
• Hair Styling
• Upselling
• Product demos
• POS
• Merchandising
• Host/Hostess
• Cash Handling
• Communication skills
• Cosmetology
• EDI
Certifications and Licenses
Esthetician
May 1989 to May 2021
Full cosmetology and beauty license
Cosmetology License
Barbering License
Assessments
Work style: Reliability — Familiar
February 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Familiar
Hairstylist skills — Highly Proficient
February 2021
Building and retaining clientele through quality client interactions Full results: Highly Proficient
Sales fit — Familiar
March 2020
Measures the traits that are important for success in sales positions. Full results: Familiar
Customer focus & orientation — Highly Proficient
March 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Customer service fit — Familiar
December 2020
Measures the traits that are important for success for customer service roles Full results: Familiar
Elementary school classroom management — Proficient December 2020
Managing behavior in elementary school classrooms
Full results: Proficient
Night auditor (hotel) — Proficient
March 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient
Work style: Conscientiousness — Familiar
December 2020
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Familiar
Customer service — Completed
January 2021
Identifying and resolving common customer issues
Full results: Completed
Administrative assistant/receptionist — Familiar
January 2021
Using basic scheduling and organizational skills in an office setting Full results: Familiar
Work motivation — Expert
December 2020
Level of motivation and discipline applied toward work Full results: Expert
Retail customer service — Completed
January 2021
Comprehending and responding to retail customer needs Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.