April Westbrook
Killeen, TX *****
adtuse@r.postjobfree.com
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Driver
Uber - Killeen, TX
October 2018 to Present
Picking up people and dropping them off at their predetermined destination Patient Access Coordinator(Medicare Compliance)
Baptist Health
February 2017 to Present
Performing compliance for Medicare, making sure that the patient orders are coded and billed properly and also performing patient scheduling and registration Recovery Specialist
Equian
May 2015 to August 2016
Sending medical bills, recovering money for healthcare companies, consistently meeting assigned goals Speaking with insurance carriers resolving payment, claims and EOB issues DRG Coordinator
Carewise Health
June 2015 to September 2015
Sending DRG letters, auditing medical claims, speaking with providers about their medical claims. Medical Claims Processor
First Source Solutions
November 2014 to May 2015
Verified patients' eligibility and claims status with insurance agencies. Maintained updated knowledge of coding requirements, through continuing education and certification renewal.
Researched questions and concerns from providers and provided detailed responses. Maintained strict patient and physician confidentiality. Precisely evaluated and verified benefits and eligibility. Posted and adjusted payments from insurance companies. Reviewed and resolved claim issues captured in TES/CLAIMS edits and the clearing house. Examined patients' insurance coverage, deductibles, possible insurance carrier payments and remaining balances not covered under their policies when applicable Owner/Manager
Westbrook's Cleaning Service
July 2010 to December 2013
As the owner I did the hiring, firing, bookkeeping, payroll, appointment scheduling, and data entry, employee work training hazmat training OSHA training, safety training, and basic residential and commercial cleaning.
Medical Biller and Coder
Total Healthcare
September 2009 to October 2010
Coding medical charts billing communicating with the insurance companies on claims, filing, patient appointment scheduling, patient check-in, ICD-9 billing as well as CPT coding. Front office duties. Administrative Assistant/Quality Control Supervisor Disney
September 2003 to April 2010
Greeting Vendors, scheduling appointments, putting together presentations for senior executives, answering phones, doing payroll bookkeeping, as quality control supervisor implemented quality control measures, made sure orders were shipped on time maintained production reports for my departments. Participated in hiring and firing for my department did the scheduling for my department. Education
Diploma in Medical Billing and Coding
Delta Technical College
October 2010
Degree in RESPIRATORY THERAPY
Concorde Career College-Memphis - Memphis, TN
October 2004 to May 2006
Skills
• SCHEDULING (10+ years)
• BOOKKEEPING (10+ years)
• PAYROLL (10+ years)
• CPT (1 year)
• MICROSOFT OFFICE (10+ years)
• CPT CODING (3 years)
• ICD-10 CODING (2 years)
• HCPCS CODING (3 years)
• Billing (3 years)
• Administrative Assistant (4 years)
• Managerial (3 years)
• Supervisor (3 years)
• MEDICARE COMPLIANCE (1 year)
• REGISTRATION (1 year)
• EPIC(EMR) (1 year)
• MICROSOFT WORD (10+ years)
• MICROSOFT EXCEL (10+ years)
• MICROSOFT ACCESS (10+ years)
• MICROSOFT POWERPOINT (10+ years)
• Internet Research (10+ years)
• Typing (10+ years)
• Compliance (2 years)
• Epic
• Word
• EMR
• Medical Records
• Clerical
• Excel
• ICD-10
• Medical Coding
• Customer Service
• Management
• Outlook
• Receptionist
• coding
• training
• Front Desk
• ICD-9
• Medical Terminology
• Medical Scheduling
• Insurance Verification
• Medical Billing
• Anatomy Knowledge
• Patient Care
• Medical Office Experience
• Transcription
• Triage
• Data Entry
• HIPAA
Certifications and Licenses
driver's license
Assessments
Logic & Critical Thinking — Proficient
January 2020
Using logic to solve problems.
Full results: Proficient
Customer Service Fit — Proficient
January 2020
Measures the traits that are important for high-quality customer service. Full results: Proficient
Medical Billing — Proficient
March 2020
Understanding the procedures and forms used for medical billing. Full results: Proficient
Attention to Detail — Familiar
December 2019
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS
Customer Service
Payroll
Bookkeeping
Medical Terminology
ICD-9
CPT
HCPCS
Multi phone line
Word
Excel
PowerPoint
Access
SAP
Inventory
Internet
Scheduling
Managerial
Supervisory
Multi-tasking
Billing
Excellent verbal communication skills
Epic (EMR)