Summary
Very well organized, attentive to detail to meet deadlines. Bilingual: fluent in both Spanish and English. Self-motivated.
Skills
Microsoft Word
File charts
Sterilization of medical equipment
Communication Skills
Organizational Skills
Customer Service Skills
Management Skills
Teamwork Skills
Adaptability
Negotiation
Empathy
Decision Making Skills
Time Management Skills
Administrative Skills
Work History
Brookshire Hyundai Receptionist/ Accounting Assistant Receivable August 2021- Present
Greeting clients and visitors and connecting them with the appropriate party. Entering customer information into the company database. Managing documents and records. Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment. Calmed upset/angry customers, researched and rapidly solved problems and rebuilt client trust to prevent the loss of key accounts.
Evangel Healthcare Institute Oct 2010- Feb 2011
Collect call list for customer
Answer phone lines, post payment, make contracts and sales.
File documents, set up paper work for collections.
June 2008 – October 2008 Dr. Cataneda D.D.S, M.S. Maxilofiacial Prosthetics & Dental Oncology
Assist doctor with patients
Eagle soft program
Sterilize instruments and rooms
Impressions
Answer phones lines, file charts, schedule appointments, verify dental INS