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Data Entry Customer Service

Location:
Provo, UT
Posted:
December 04, 2022

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Resume:

Sarah Stirling

Salt Lake City, UT [254-***-****] [adtupj@r.postjobfree.com]

Multifaceted and strategic Business Professional with 15+ years of success in influencing strategy, and actualizing visions through impactful leadership. Diverse professional able to communicate effectively with teams and companies to influence the success of programs and projects within an organization. Equipped with a strong business acumen coupled with intellectual experience and professionalism. Professional Experience

US Defense Logistics Agency Honolulu, HI

Executive Assistant January 2022 to Present

● Serve as a liaison between executive team and corporate facilities management, budgeting and planning, human resources, security, IT, and all other departments

● Distribute meeting minutes to executives via email and organize follow-up actions via prioritizing 15+ daily tasks for directors/Active-Duty officers

● Facilitate various administrative support functions across departments, including supporting 4+ directors and multiple leadership teams, ensuring demonstrating excellent communication, time management, and calendar management skills

● Log and sort through critical correspondence including records requests, mail, and official documentation, ensuring proper distribution to correct officials U.S. Department of the Navy Joint Base Pearl Hbr Hickam, HI Records Manager May 2020 to January 2022

● Managed daily operations including reviewing tasks, streamlining workflows, and continuous improvement initiatives, to ensure all operations complied with the standards set by regulatory entities

● Designed and implemented policies and procedures aimed at improving quality control measures

● Liaised and negotiated with outside vendors, managers, and key stakeholders to advise on regulatory compliance, implementing corrective actions to improve systems for managing records

● Coordinated access to records internally and externally, balancing business development requirements, confidentiality measures, data privacy, and public access

● Led identification and maintenance of records per specified retention period, execution of retention policy on records disposal, ensuring all functions are in alignment with organizational policies and statutory requirements

GateGourmet Honolulu, HI

Transportation Manager February 2020 to April 2020

● Designed and implemented SOPs regarding all operations for Food Safety and Transportation, ensuring all new hires and employees have access to organizational best practices and training

● Led dispatch of 30+ catering orders to designated departments for fulfillment via adhering to organizational procedures, reducing turnaround time by 30%

● Demonstrated strong written and verbal communications skills to communicate cross functional between CEO and General Managers to present information and data

● Review and analyze data via compiling spreadsheets and graphs to present metrics to other departments encompassing waste, manpower hours, operation times, and overhead expenses

● Collaborate with Human Resources to facilitate hiring, onboarding, and training of 40 employees, to provide adequate staffing and training to departments

● Enforced all OSHA and FDA guidelines for all food safety, food handling, food production, and cleanliness of all buildings

Blood Bank of Hawaii Honolulu, HI

Hospital Services Supervisor May 2019 to January 2020

● Supervised daily functions across office, administrative, and customer service teams consisting of 15 employees’, ensuring adherence to quality assurance and control standards, and procedures

● Coach and mentor employees in conflict resolution, complex problem solving, and standard operating procedures (SOPs)

● Identify continuous improvement initiatives and discuss performance problems with team, coordinating training and corrective action

● Translate organizational goals and objectives to daily tasks, delegating assignments as needed across team to support daily operations

Amazon Austin, TX

Logistics Coordinator April 2018 to April 2019

● Delivered in-depth project management support to streamline workflows concerning transportation, logistics systems, imports or exports, or customer issues

● Work in collaboration with 5+ departments leaders to integrate logistics with business systems and processes, such as customer sales, order management, accounting, or shipping

● Maintained metrics, reports, process documentation, customer service logs, or training or safety records via directing inbound and outbound logistics operations, including transportation and warehouse activities, safety performance, or logistics quality management

● Directed comprehensive logistical functions for product life cycles, including acquisition, distribution, internal allocation, delivery, recycling, reuse, or final disposal of resources resulting in an overall company savings of 4 million dollars per year

● Spearhead negotiation and vendor management strategy to improve supply chain efficiency and sustainability, ensuring cost, productivity, accuracy, and timeliness objectives savings

● Develop risk management programs to ensure continuity of supply in emergency scenarios via implementing improvements to internal or external logistics systems, processes, and procedures Additional Experience

Texas Executive Couriers Operations Manager, Beatie Animal Clinic Veterinary Technician, My Fun Colors LLC Warehouse Manager, My Fun Colors LLC Warehouse Manager, Red Hawk Casino Valet Lead Core Competencies

Inventory Management, Time Management, Business Development, Budgeting, Customer Service, Data Entry, Kanban, Leadership, Lean Manufacturing, Organizational Skills, Project Management, Quality Assurance/Quality Control

Education

Associate in Animal Science, Pima Medical Institute-Colorado Springs, June 2017 Veterinary Assistant, Pima Medical Institute- Colorado Springs, February 2016 Veterinary Technician Certification, State of Colorado, June 2017 Secret Clearance, Department of the Navy, May 2020



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