Susan Courtney
Tavares, FL *****
Cell: 516-***-****
********@*********.***
Purchasing Manager
Energetic, cooperative, and reliable. Seasoned Professional Purchasing Manager, who boasts over 18 years in a procurement occupation. Relationships with Suppliers, and Internal departments have made me a creative strategic thinker and problem solver. Working with material handling, inventory control, production floor & Engineers have helped my leadership interpersonal skills. I specialize in Contract Management for the Government from GSA contracts to DOD, most recently. Originally from NY, recently relocated to Central Florida.
Areas of Expertise
Master Planning of Resources/APICS
Strategic MGT of Resources/APICS
Detailed Planning & Scheduling/APICS
Execution & Control of Operations/APICS
Project Management/PMI
EXCEL/ RFQ/Negotiations
Lean Manufacturing/APICS
Written & Verbal Presentation
Sourcing in USA and Abroad
MRP/ERP USING SYSTEMS, AS400, EPICOR & most recently Sage
Career Highlights
Mathews Associates Inc.
(Foremost Suppliers of Military Battery Assemblies and Ancillaries for the U.S Navy, Air Force, Marine Corps, U.S Army, Special Operations and U.S Federal Forces, i.e.: Homeland Security and Clandestine Forces.)
Purchasing Manager, August 2019- Present
Key Accomplishments:
Review Government contract specifications for flow down and regulatory concerns
Create NDA’s – Initiate RFQ’S that include lead time, provide material costs to Sales, cut purchase orders
Resource new Suppliers for risk assessment and qualifications that include Regulatory requirements
Procure and manage receiving of all parts to support Production floor
Manage Safety Committee
Manage Shipping and Receiving departments as well as Stockroom and inventory control to support Production floor
Coordinate new projects citing cost and lead times for Government Bids for Military entities, mostly Navy, DOD, Marines, STIDD
Work with special division A2Z test labs for contracts including but not limited to packaging and vibration testing for Clients
Manage and Coordinate Maintenance Team
Coordinate all building contracts- elevator, audits, telephone etc.
Source Suppliers abroad as needed with insight concerning counterfeit parts.
Network with Vendors to find obscure parts and new Suppliers
Work closely with Engineering especially when redesign is necessary due to obscure parts issues
Continue to try to improve lead times and cost savings initiatives.
Change paper in house systems to electronic access for easy visibility to entire Team.
Air Techniques, Inc. / ALLPRO Imaging
(Leading manufacturer of equipment serving the North American and international dental, medical, veterinary, industrial and security markets with $100 million in annual sales.)
PROJECT ASSOCIATE MERCHANDISE-STRATEGIC PURCHASING, February 2013 to July 2019
Key Accomplishments:
Customer Relationship Management (CRM)
Project management creation, measuring inputs, outputs with emphasis on critical paths and cost analysis
Product sales & training for Dental Health Professionals domestically and internationally
Application and training Specialists for Field technicians
Territory relationship and development
Dental Merchandise Sales
Customer relations through email and call center
Product Development
Internal auditing including but not limited to FDA & ISO
Cross-functional team management
Special Events/Promotions/Tradeshows with travel at least once a month
Manage all Government sales, DSO AND Responsible for State product registrations
Coordinate tele sales program
Assist Customer Service with product information, technical and customer issues and damages
Manage merchandise inventory of warehouse storage and prepare all procurement requirements
Audit material at Supplier locations
Create NDA’s – Initiate RFQ’S that include lead time, provide material costs to Sales, Cut purchase orders
Strategic Purchasing responsibilities transferred to this Business Unit, see below
Strategic Purchasing Agent, June 2006 to 2013
Key Accomplishments:
Research and qualify new suppliers, Supplier report cards, chargebacks and critical paths
Prepare agreements and contracts and RFQ’s, Cost analysis with logistics control
Draft non-disclosure agreements
Strong Analytical skills with excellent verbal, communications and presentation abilities. Master of ERP systems with OEM planning
Analyze suppliers using D & B system
Work with sales and marketing, managing negotiations and management of webinars (cost savings of $9,300), Salesforce.com CRM system, web management (cost savings of $2,400 annually), rebranding companies, media and publication needs, literature printing, promotional needs (cost savings of $5,000), all trade show needs (cost savings of $25,000 annually), plus much more
Work with quality department on ISO, FDA certification of products, source testing houses for all different needs (cost savings of $15,000)
MRO negotiations (cost savings of $10,000) and contracts management of large international accounts, including Japan and Germany which includes wires and staying up to date with the rates of YEN and Euros
Assist product managers on accessory projects (cost savings of $25,000 with sales potential of $200,000)
Source suppliers for engineering and manufacturing (cost savings of $50,000 annually)
Create NDA’s – Initiate RFQ’S that include lead time, provide material costs to Sales, Cut purchase orders
Music Industries Corporation
Traffic Coordinator/assistant buyer, October 2000 to 2006
Key Accomplishments:
Traffic import documentation liaison with custom brokers, freight forwarders, and international manufacturers
L/C coordination and negotiated with truckers for pickup and delivery. Incorporated all charges such as customs, shipping and different currencies to USD for true landed costs and profit margins
Provided project managers with statistics on inventory, such as damages, complaints and praises
Maintained advertising literature and updated lists.
E-mailed spreadsheet updates with monthly statistics to all outside sales representatives
Input speculations for catalogs
Kept track of incoming purchase orders
Collected customer information from Internet sources, such as WEBEC and Shop at Home portal
Assisted marketing and product managers with preparation of trade shows, travel itinerary and scheduling appointments
Ambassador Book Service
Fulfillment manager, September 1992 to 2000
Key Accomplishments:
Hired and trained new employees
Customer service manager with international correspondence.
Assisted president with special projects, meetings and contracts, as well as preparation of trade shows
Ordered and maintained supplies.
Inventory management
Liaison with shipping companies and outside vendors
Responsible for troubleshooting using spreadsheets and past documentation.
Opened and customized new accounts
Accounts receivable – reconciled banking and posted payments
Responsible for troubleshooting export problems for library consignees.
Submitted claims on missing and damaged shipments
Oversaw warehouse operations – shipping, receiving, billing and returns departments