Data Entry Production Coordinator

Beatrice E. Gutierrez

Watauga, TX

817-***-**** **************@*****.***

SUMMARY OF QUALIFICATIONS

Accomplished professional with proven success in dental insurance benefits specialist. Effective communication skills easily interact with employees, regulatory agencies, clients, and vendors. Looking to obtain a position where I can utilize my record keeping, interpersonal, data entry and dental insurance benefits skills in a professional setting.

PROFESSIONAL EXPERIENCE

Assistant Manager Nov 2019 – Oct 2020

Collaborate with the benefits team and employees to provide excellent customer service for all benefits related questions, issues/concerns, and discrepancies.

Schedule appointments, prepare bills and receive payments for dental services, complete insurance forms, and maintain records, balance payments and end of day reports.

Manage the maintenance of employee benefit records and prepare documentation necessary implementing benefit coverage.

Provide exceptional customer service to all clients and their families and resolve any complaints from clients.

Appeal dental insurance denials and make follow up calls on outstanding insurance claims.

Benefits Coordinator April 2015 – Nov 2019

Regularly audit benefit plans and deductions to ensure plan remain accurate and legally compliant.

Communicated with patients for appointment settings, conducted follow-up calls/letters and maintained patient charts and records.

Maintain knowledge of community services and resources available to patents.

Prepare/ review dental records for accuracy and completions as required by insurance companies.

Scheduled patients for a variety of appointments as prescribed by the doctor and or produce authorizations for procedures and test.

Demonstrate a thorough understanding of review and may perform, billing, claim generation collection and identification activities.

Production Coordinator Jan 2011 – April 2015

Distribute work orders to departments, denoting number, and proposed completion date of units to be produced.

Maintaining the overall appearance of the department; ensuring products levels are sustained and products are well-merchandised in innovative and eye-appealing displays, working with other departments to cross-merchandise products and highlights featured items.

Performing tasks essential to the proper functioning of the department including keeping a simplified backroom, order with simplification practices in mind, training & development.

WORK HISTORY

PACIFIC DENTAL SERVICES, FORT WORTH, Texas April 2015 – Oct 2020

Assistant Manager/ Benefit Coordinator

CENTRAL MARKET, SOUTLAKE, Texas Jan 2011 – April 2015

Production Coordinator

Albertsons, Midland/Grapevine, Texas June 1985 – Dec 2010

Department Manager

EDUCATION

MIDLAND HIGH SCHOOL Midland, TX

High School Diploma - 1984

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