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Customer Service Warehouse Associate

Whittier, CA
December 03, 2022

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Monica Aldapa

Business Development

Whittier, CA 90602


Authorized to work in the US for any employer

Work Experience

Family Law Paralegal

Araujo Law Offices - Whittier, CA

January 2010 to January 2017

Case management, meet with clients, prepare legal documents from start to finish, Very familiar with California Superior Court System legal document procedures, filing dates, time management, and customer relations. Excellent problem solving skills. Food Server, Trainer, and Bartender

Maggie's Pub - Santa Fe Springs, CA

August 2007 to February 2009


Whittier Legal & Financial Center - Whittier, CA

October 2004 to August 2008

Family Law, Civil Law, and Bankruptcy Law Legal document preparer, case management, file, serve, divorce process begining to end.

Accounts Payable Clerk

Toyota of Whittier - Whittier, CA

November 1999 to September 2004

Vendor Run, Monthly Reconciliation, and Daily Bank Deposit. 2yrs DMV/Wholesale exp. Education

Certificate in Paralegal Studies

Intercoast College - West Covina, CA

January 2004 to September 2005

High school diploma or GED


• Microsoft Word

• Microsoft Office

• 10 Key Calculator

• Accounting

• Business Development

• QuickBooks

• Legal Research

• Microsoft Outlook

• Case Management

• Legal Drafting

• Personal Assistant Experience

• Proofreading

• Accounts Receivable

• Social Work

• Accounts Payable

• Databases

• Customer service

• Typing

• Zendesk

• Negotiation

• Calendar Management

• Adobe Acrobat

• English

• Intake Experience

• Administrative Experience

• Management

• Cold calling

• Sales

• Delivery driver experience

• Westlaw

• Paralegal

• Legal case management

• Filing

• Office manager experience

• Financial report writing

• Lexis-Nexis

• Litigation

Certifications and Licenses

Paralegal Certificate

January 2004 to Present


Work style: Reliability — Highly Proficient

December 2020

Tendency to be dependable and come to work

Full results: Highly Proficient

Work style: Conscientiousness — Proficient

April 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Proficient

Food safety — Highly Proficient

April 2019

Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Highly Proficient

Security guard skills — Highly Proficient

April 2020

Assessing risks, enforcing security standards, and handling complaints. Full results: Highly Proficient

Bartending — Proficient

January 2020

Understanding, pouring, and mixing drink orders.

Full results: Proficient

Customer service fit — Proficient

June 2019

Assesses personality traits that result in high-quality customer service. Full results: Proficient

Typing — Completed

November 2019

Transcribing text using a standard keyboard

Full results: Completed

Work style: Conscientiousness — Highly Proficient

September 2019

Tendency to be well-organized, rule-abiding, and hard-working. Full results: Highly Proficient

Warehouse associate — Proficient

March 2020

Assesses the tendencies that are important for success in warehouse roles Full results: Proficient

Warehouse associate — Proficient

March 2020

Assesses the tendencies that are important for success in warehouse roles Full results: Proficient

Data entry: Accuracy — Proficient

November 2019

Entering data quickly and accurately

Full results: Proficient

Receptionist — Proficient

September 2019

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient

Customer service — Proficient

February 2021

Identifying and resolving common customer issues

Full results: Proficient

Call center customer service — Proficient

August 2021

Demonstrating customer service skills in a call center setting Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information


Quickbooks (Less than 1 year), Westlaw, Filing, Legal Research, Billing, Receptionist, Word, Outlook, Acrobat,

Lexis, Microsoft Outlook, Scheduling, Organizational Skills, Typing

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